Write a review

Go to business site

Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

View other Saga products

4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

Read all reviews Write a review

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Break in

I had a break in at my house with quite a substantial amount of money and items taken. I rang Saga and could not believe how helpful and understanding they were. All was sorted so quickly and easily. I can’t thank them enough. Reviewed on: 30th September 2021

No problems!

Any calls are answered promptly, not put on hold/in a queue listening to Vivaldi for ages. Friendly, professional, efficient staff - what’s not to like? Have been with them for an number of years - would highly recommend. Reviewed on: 30th September 2021

No fuss insurance

Been with Saga Home Insurance for some years. Never had an issue and the premiums are sensible. Good all-rounder. Reviewed on: 30th September 2021

Helpful staff

Queries are dealt with promptly and efficiently by friendly competent staff. Very competitive prices. Reviewed on: 30th September 2021

Competitive Pricing

It was very easy to arrange my home insurance, very good customer service and competitive prices! Reviewed on: 30th September 2021

Friendly helpful Service

Communicating with friendly helpful people on-shore is simply a pleasure. Reviewed on: 30th September 2021

My own experience

We had to make a claim for the first time ever to cover the loss of golfing equipment from our garage. Saga handled the claim very quickly and efficiently via their Insurance Company. We had no complaints at all. They were 100% efficient in the handling of our claim keeping us advised at every stage. Reviewed on: 30th September 2021

great service

We have never had any issues with Saga with any of the insurances we have with them. They have always been helpful and offered relevant advise. 10 out of 10 Reviewed on: 30th September 2021

Brilliant

Excellent value and easy to set up Reviewed on: 30th September 2021

Brilliant service and support

Competitively priced especially as I have their three year deal. Staff always helpful and work to make sure best price and insurance is obtained Reviewed on: 30th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Elephant Insurance 4.01 from 2 reviews
Home Insurance
from Principality Building Society 4.06 from 1 reviews
Home insurance
from Littlewoods 3.89 from 4 reviews

Want to see more from Saga?

Car insurance
from Saga 4.83 from 9560 reviews
Health insurance
from Saga 4.81 from 770 reviews
Travel insurance
from Saga 4.77 from 1077 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub