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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2700 reviews)

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4.68

Based on 2,700 reviews, last reviewed 29th Sep 2025

5500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Customer service highly rated.. We have been with Saga for quite a few years now, both for home and car insurance, and we highly rate the customer service. The representatives are fr... Read more Reviewed on: 29th September 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2700)

First Class

Always ready to help no matter what the query Reviewed on: 30th September 2021

Great cover at a fair fixed price

Great cover at a competitive price fixed for 3 years. Easy admin via Saga’s excellent website. Reviewed on: 30th September 2021

Excellent

Easy, fast, polite, & efficient with fair pricing Reviewed on: 30th September 2021

Easy and secure

Saga offers secure home insurance which is clearly explained and reasonably priced. One is kept up to date with emails and a magasine. Options to pay for 3 years in advance are welcome. Reviewed on: 30th September 2021

Home insurance

Excellent customer service, took time out to explain everything and made sure we understood everything Reviewed on: 30th September 2021

Uncomplicated

Easy to access. Forms are clear and concise. Good breakdown of what's covered and what is not. Reviewed on: 30th September 2021

A very satisfied insurance customer

Can’t thank Saga enough for there help and guidance in setting up my home insurance and I will be contacting them when my motor insurance is due for renewal. Reviewed on: 30th September 2021

always so helpful

We’ve Been with saga for home and car insurance for many years, always helpful and friendly and patient, recently lost my husband and they dealt with it all with respect and compassion and made the process straightforward for me. Reviewed on: 30th September 2021

Reasonable priced

Always easy to contact and helpful Reviewed on: 30th September 2021

Excellent Insurance Company

Excellent Insurance Company. kind empathetic and understanding, plus very good value......Thank you Saga Reviewed on: 30th September 2021

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