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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

88% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Simple

Website easy to use no irrelevant questions. Reviewed on: 26th August 2020

Friendly and clear

I have spoke to different Saga personnel when renewing my various insurance policies and have always found them to be friendly and clear with their advice. It's nice to know that if you have a query or a misunderstanding of your insurance that you can complete your enquiry with the full confidence that it will be sorted satisfactory. Reviewed on: 26th August 2020

Great value for money

Five star rated with sensible pricing for unusual requirements. Reviewed on: 26th August 2020

Value for money

Talking to the representative was easy and the cover is good value for money Reviewed on: 26th August 2020

Easy, clear and comprehensive

Great service, genuinely interested in putting customers first...Has staff with proper job titles - everyone is not a “Head of” unlike another UK household insurer! Reviewed on: 26th August 2020

Home insurance at a fair price

My previous insurer significantly increased my renewal price and so I decided to review what was available from other insurers. Saga came out as my best option, not necessarily the cheapest but the fact that the price would be held for 3 years made the choice very easy! Well done Saga! Reviewed on: 25th August 2020

Professional Service

Saga are highly professional and great insurer, peace of mind guaranteed Reviewed on: 25th August 2020

Great

Saga is great and always puts the customers at the heart of what they do Reviewed on: 24th August 2020

Excellent customer service

Having had my home insurance with SAGA for a number of years, I find the staff extremely helpful and knowledgeable and do not make you feel rushed when dealing with any enquiries, nothing is too much trouble. This is a very rare occurrence in today's society, where everything is carried out online or at a very fast pace. Well done SAGA, continue to keep doing as before. Reviewed on: 24th August 2020

Reassuring

Saga is an established company - that gives me peace of mind. Reviewed on: 24th August 2020

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