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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Comprehensive travel insurance

Comprehensive travel insurance that covers my needs. Staff are always helpful and professional. I feel safe in Saga’s hands in that they are an established and trusted company. Reviewed on: 14th August 2025

Professional and friendly

I needed to make a claim due to a sudden illness and expected a long drawn out process when I least needed it. I couldn’t have been more wrong… helpful professional staff guided me through the process and it was completed quickly and efficiently with regular updates. I couldn’t be more pleased and to be honest relieved! Reviewed on: 14th August 2025

very pleasant and helpful on phone, able to adjust m...

very pleasant and helpful on phone, able to adjust my annual policy to meet this year's requirements. Covers medical conditions and longer stays away. Reviewed on: 14th August 2025

Easy and helpful

Very helpful guys on the phone and very informative. Reviewed on: 14th August 2025

Keen Premiums & No Nonsense

Keen premiums and straightforward to deal with. Reviewed on: 14th August 2025

SAGA gives us peace of mind

Having had to claim on our holiday insurance in the past we wouldn’t be se any other insurance provider as we feel safe and completely covered with SAGA. Reviewed on: 14th August 2025

Good friendly helpful communication

Good friendly helpful communication Reviewed on: 14th August 2025

Excellent product at an excellent price, best travel...

Excellent product at an excellent price, best travel insurance going. Will be renewing again this year Reviewed on: 14th August 2025

Great cover, service and experience

Great cover, service and experience Reviewed on: 14th August 2025

Excellent professional and personal service.

Excellent professional and personal service. Reviewed on: 14th August 2025

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