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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Easy to cover pre existing medical conditions.

Easy to cover pre existing medical conditions. . Saga may be a little more expensive than some other insurance companies but feel confident I would be well insured if I ever needed to claim. Reviewed on: 14th August 2025

Impressed

At Christmas I was on a Saga cruise, sadly I contracted A type Flu. The medical staff were very good, however there was a cost involved. On the day I returned home I claimed on the insurance for monies over the excess. When I checked my bank account later that week I saw that the money I claimed had been paid into my account the day after I claimed, so I was quite impressed. Reviewed on: 14th August 2025

Saga is at the end of a phone when there is a problem.

Saga is at the end of a phone when there is a problem.They also explain your policy better Reviewed on: 14th August 2025

Helpful and economic

Helpful advisor, identified all my needs and found right product for me at an excellent price. Reviewed on: 14th August 2025

Good value, competitive and efficient

Good value, competitive and efficient Reviewed on: 14th August 2025

Annual Travel Insurance

Annual Travel Insurance at a reasonable price. Reviewed on: 14th August 2025

Straightforward to set up.

Easy to put in place and covers all the important areas. I have never had to claim but have found the staff helpful with any queries. Reviewed on: 14th August 2025

I struggled to get travel insurance.

I struggled to get travel insurance due to a number of ailments but SAGA covered everything and the price difference to the other companies was a high difference Reviewed on: 14th August 2025

Always a pleasure to speak to a real person.

Always a pleasure to speak to a real person. I have had, travel,home and car insurance from Saga at various times and have had outstanding service Reviewed on: 14th August 2025

Easy to make changes

When I required to make changes to the following years policy, within renewal period, the SAGA contact was quick and efficient at helping me and answering any questions/doubts that I had Reviewed on: 14th August 2025

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