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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Helpful, efficient staff, had to check something so...

Helpful, efficient staff, had to check something so called back within specified time. Staff member was knowledgeable and friendly and price and cover was amazing will use Saga every time l travel, best advice I've been given by my sister Reviewed on: 14th August 2025

Competitive quote, refund issued for slight pricing...

Competitive quote, refund issued for slight pricing error without prompting. Had to make a claim due to an unfortunate accident, claims procedure smooth and handled quickly and without a lengthy procedure. Reviewed on: 14th August 2025

Excellent communication by phone with your people.

Excellent communication by phone with your people. Reviewed on: 14th August 2025

Refund overpayment without asking

Refund overpayment without asking Reviewed on: 14th August 2025

Needs met by excellent customer service

Everything about the Saga process meets my needs, clear information from a knowledgeable person at the other end of the phone call and prompt action when needed. Great value for money Reviewed on: 14th August 2025

extra travek cover needed

we needed extra travel insurance as my Bank account package cover was more expensive to add a condition. Spoke to a very helpful advisor who understood the condition and provided a decent quote for 1 year cover Reviewed on: 14th August 2025

Saga travel insurance met all our needs and more!

I took out Saga travel insurance for my daughter and me for a trip to Serbia last year, and was impressed by the simplicity of the process, the extras included with the price, and the clear paperwork I received. Reviewed on: 14th August 2025

Excellent and trouble free.

Excellent and trouble free. Great value for money Reviewed on: 14th August 2025

Was easy to arrange

Was easy to arrange travel insurance even though we had to disclose pre existing conditions Reviewed on: 14th August 2025

Just what I needed in ttavel insurance

Travel insurance for me (a ‘senior’) at a reasonable price. Reviewed on: 14th August 2025

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