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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Sound advice

The agent was polite and professional advising the correct package to take. Reviewed on: 14th August 2025

Simple form to fill in, obviously pitched by people...

Simple form to fill in, obviously pitched by people who understand the needs of the elderly. Reviewed on: 14th August 2025

No complaints.

No complaints. Customer service good Reviewed on: 14th August 2025

Peace of mind

Gives peace of mind that if the insurance is needed suitable help will be arranged efficiently. Reviewed on: 14th August 2025

Very easy and good value.

Very easy and good value. Access to airport lounges in the case of flight delay very good Reviewed on: 14th August 2025

Great value and really great experience arranging my...

Great value and really great experience arranging my travel insurance. Reviewed on: 14th August 2025

Saga a competitive price

Saga gave us a competitive price with our pre existing medical declarations Reviewed on: 14th August 2025

Simple, straightforward and real value..

Dealing with SAGA insurance is simple and straightforward. Friendly service by people who understand older folks ! When phoned they respond promptly and do not leave you hanging in a queue, and prices are most reasonable. Reviewed on: 14th August 2025

Excellent customer service.

Excellent customer service. UK based customer service team. Prompt claim service. Reviewed on: 14th August 2025

On the move

It was easy to buy, did not had a problem Reviewed on: 14th August 2025

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