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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (1076 reviews)

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4.86

Based on 1,076 reviews, last reviewed 3rd Mar 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Saga: £497 policy worthless despite FCDO safety warning Avoid Saga Travel Insurance. I booked my trip August 2025 and have been a loyal SAGA travel insurance customer, paying £497 for a travel policy specif... Read more Reviewed on: 3rd March 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Travel insurance reviews (1076)

Review of the Saga, Travel insurance:

Great products at good prices

Use Saga for Travel and also car insurance and I think the cover is excellent. Reviewed on: 30th September 2021

Straight forward advice and information,helpful and...

Straight forward advice and information,helpful and great service Reviewed on: 16th August 2025

Excellent assistance when taken ill in St Lucia

After being taken ill in St Lucia in 2024 Saga travel provided excellent assistance and advice and arranged for my medical repatriation to UK . Reviewed on: 16th August 2025

Good Customer Experience

Easy to deal with. Prices competitive. Staff very friendly. Reviewed on: 16th August 2025

Exemplary efficiency and kindness

Such a helpful patient rep who to the time to ensure I completely understood all the 'small print' when I was setting up my policy. I then called to verify the process for registering for flight delays etc. and met with the same courteous patient help and explanations. It is so reassuring to know I will be well looked after should a negative event occur Reviewed on: 16th August 2025

We experienced a medical emergency on holiday abroad.

We experienced a medical emergency on holiday abroad. Saga Insurance Team were fantastic they arranged everything from medical treatment to getting us back home safely. The team were efficient empathetic and supportive at all times throughout what was an extremely worrying time. Reviewed on: 16th August 2025

Good friendly helpful service.

Good friendly helpful service when taking out yearly travel insurance policy. We've been delayed twice on flights since taking the policy out, and recieved immediate texts to go to the VIP lounge at the airport. Reviewed on: 16th August 2025

Getting a quote was easy.

The experience of getting a quote was easy. The agent was knowledgeable and extremely helpful. It was my first quote and was the best of 2 others. Reviewed on: 15th August 2025

Good value for money especially for older customers

Good value for money especially for older customers Reviewed on: 15th August 2025

Holiday insurance claim

Dealt with my holiday insurance claim efficiently and settled promptly. Reviewed on: 15th August 2025

Bought online, so never dealt with customer service.

Bought online, so never dealt with customer service. Last time flight was delayed they sent me a voucher for the lounge even before the delay was announced at the airport. Reviewed on: 15th August 2025

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