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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (1076 reviews)

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4.86

Based on 1,076 reviews, last reviewed 3rd Mar 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Saga: £497 policy worthless despite FCDO safety warning Avoid Saga Travel Insurance. I booked my trip August 2025 and have been a loyal SAGA travel insurance customer, paying £497 for a travel policy specif... Read more Reviewed on: 3rd March 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Travel insurance reviews (1076)

Review of the Saga, Travel insurance:

Great service

Great service and price from Saga Reviewed on: 18th September 2021

Clear, straightforward and supported by well uniformed staff.

The great personal benefit for me was that I didn’t actually need to call upon the service - just knowing I would br taken care of filled me with confidence to go on the organised excursions. Reviewed on: 6th October 2021

Get Covered With Saga

The Saga website is simple to use and their pricing is very fair. They also insure many people who cannot get holiday cover with other companies. I recommend Saga to anyone. Reviewed on: 6th October 2021

Brilliant customer service

Saga were absolutely brilliant when they dealt with my travel claim last year following my repatriation home at the start of Covid. They were professional and efficient. This is the first time I’ve ever had to claim from my travel insurance and Saga made the experience stress free and simple at what was a very traumatic time for me. Thank you Saga Team. Reviewed on: 5th October 2021

Provides the cover you need

Saga has given us the best cover for health conditions at the best price. We would definitely recommend them and use them again Reviewed on: 5th October 2021

Great peace of mind having Saga holiday insurance.

Have had Saga travel Insurance a number of times with no claims made, then last year due to the pandemic I had to cancel my cruise. Saga were most helpful refunding my insurance premium. Reviewed on: 5th October 2021

Painless

Having dealt with other insurance companies before, who make you feel guilty for developing medical conditions, Saga made the process easy plus their prices were excellent. Fantastic Service Reviewed on: 5th October 2021

Disappointed

We were disappointed . We received no help when problems occurred on our tour and we were left feeling abandoned. Reviewed on: 5th October 2021

Superlative customer service.

When I had to call on the assistance of the holiday insurance they could not have been more efficient. Claim settled in full on our return from holiday. Everything done over the phone. Reviewed on: 5th October 2021

Helpful

Very helpful and they keep in touch with you. Not the cheapest but the best. Reviewed on: 5th October 2021

Excellent travel insurance product

Website was easy to use, covered off all my travel insurance queries and price was very competitive despite pre existing conditions. Happy with product. Reviewed on: 5th October 2021

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