Write a review

Sainsburys Bank: Home Insurance reviews

Name: Home Insurance
Rating: 1.94 (95 reviews)

View other Sainsburys Bank products

1.64

Based on 95 reviews, last reviewed 14th Mar 2025

No new 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

16%

71%

Latest highest rating:

4

Competitive prices, but.... Competitive prices, some things you can do online but otherwise any queries or complications you need to call up their call centre. That's not always ... Read more Reviewed on: 27th August 2024

Latest lowest rating:

1

Boiler repair claim I claimed for a boiler repair which had to be dealt with urgently because of escaping water. I contacted the original installer who repaired the boile... Read more Reviewed on: 14th March 2025

Read all reviews Write a review

About this product

As a homeowner, your house is likely your most valuable asset, so adequate protection is vital. Whether you require buildings insurance, contents insurance, or a combination of the two, finding the right insurer is important. Check out our Sainsbury’s Bank home insurance reviews to learn more about the provider and its policies.

Sainsbury’s Bank has two levels of home insurance cover: Standard and Home Plus. Both policies can be strengthened with optional extras, including enhanced cover for both buildings and contents. Sainsbury’s Bank also has a smartphone app to manage your policy at any time. The app allows you to make changes to your policy without any admin fees.

The right home insurance policy for you will depend on your requirements. You may be looking for the provider that can offer the most additional extras for the strongest level of protection. Comparably, you may be looking for a basic level of cover for the lowest cost. Whatever your needs, find out if Sainsbury’s Bank is right for you by reading our Sainsbury’s Bank home insurance reviews.

Have you had a home insurance policy with Sainsbury’s Bank? Tell us which level of cover you chose and whether you opted for any additional extras. Did you need to make a claim, and if so, how well was it dealt with? Did you use the smartphone app? Would you recommend your policy to family members or friends?

Whether good or bad, leave a Sainsbury’s Bank home insurance review today. Together, we can help people like you make better decisions.

Review Sainsburys Bank: Home Insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Sainsburys Bank Home Insurance reviews (95)

Took yearly and monthly premium

They issued 2 x policies, one monthly and one yearly, when I discovered this I was told it would take 2 x months to get my money back, will not be renewing with them. Reviewed on: 23rd October 2023

Payment method failed and left uninsured

So their renewal offer said they would try to collect payment 5 days before renewal but 19 hrs it’s expiry (19:27 in the evening) they email to say that the payment failed. I called the next morning to be advised that since the renewal did not take place the policy has been cancelled and the time period, now barely 36hrs, means that the policy cannot even be reinstated. I was then advised to obtain a new quote. Of course everyone knows trying to shop around for insurance at the last minute it’s super expensive and so SainsburyBank Insurance just cost me a load of stress and worry for being uninsured and the extra to purchase some last minute insurance. It’s almost as though they are closing the unit and don’t want the business. well good bye Sainsbury’s. Reviewed on: 17th October 2023

No Insurance Cover While Selling Rental Property!

Sainsburys cancelled my landlord insurance policy after a rental property was vacant for 60 days. I have been a loyal customer for more than 12 years. Thanks a bunch Sainsburys. Reviewed on: 16th October 2023

Shockingly bad

Expect to spend weeks on the phone trying to resolve simple issues with complaints shelved for months. Calls with agent after agent repeating yourself, conflicting answers, underwriters that appear to have no contact details etc. Avoid like the plague. Reviewed on: 5th October 2023

Avoid at all cost - terrible

Flood in kitchen. Had emergency cover but after 6 hours told to get own plumber - now due to delay early hours of morning. Submitted claim for extensive water damage, but three weeks later no further forward and unable to use kitchen Reviewed on: 10th September 2023

Great service

Always find Sainsbury's bank very competitive on price and easy to quote and renew Reviewed on: 25th August 2023

Good Service

The T and Cs were well laid out and the contents insurance was good value for money. Sainsburys has good customer service and respond to their customers in a timely manner Reviewed on: 24th August 2023

The best support ever!

Through a clumsy mistake I managed to set fire to my garden shed, which spread to the garden fence, the gable end of my garage and my neighbours summer house. Our claim was dealt with in a sympathetic manner incredibly quickly. Having agreed a settlement figure my wife realised she had missed the VAT. I said to her, well the claim is settled you won't get that, but Sainsburys added the VAT to the claim and paid us the VAT element within a couple of days. I would thoroughly recommend them without reservation. Reviewed on: 24th August 2023

Reward points make it worth it

The doubling of nectar reward points make this worth it if you regularly shop at Sainsburys Reviewed on: 24th August 2023

Cannot get to policy and poor support

I cannot see my policy online and cannot add it. Website leads you in circle for support and only method to contact is by phone Mon-Fri only from 9:00am until 5:30. Greta for people who work! Reviewed on: 2nd August 2023

Do you have a different Sainsburys Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Landlord Insurance
from Simply Business 3.76 from 17 reviews
Home Insurance
from Hastings Direct 3.08 from 57 reviews
Home Insurance
from Privilege 2.87 from 23 reviews

There's still more to see!

Sainsburys Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub