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Sainsburys Bank: Nectar Credit Card reviews

Name: Nectar Credit Card
Rating: 2.94 (94 reviews)

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2.88

Based on 94 reviews, last reviewed 21st Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

26%

23%

36%

Latest highest rating:

4

Generally good I’ve been a customer for several years and on the whole have had a good experience. It is sometimes inconvenient that online customer experience is li... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Broken Online Account Reset & Call Centre! Broken! Cant reset my logon details as the online system rejects my valid details for credit card & loan (via mobile or laptop). Cant use the call c... Read more Reviewed on: 21st November 2024

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About this product

Sainsburys Bank Nectar Credit Card reviews can help you to find out about the pros and cons of the Sainsbury's Nectar credit card. What kind of features do Sainsburys Bank customers like? Find out more about the Sainsburys Bank Sainsbury's Nectar Credit Card by reading our trusted Smart Money People reviews. You can also write your own Sainsburys Bank Sainsbury's Nectar Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Sainsburys Bank Nectar Credit Card reviews (94)

Review of the Sainsburys Bank, Nectar Credit Card:

I earn nectar points and their security is very stro...

I earn nectar points and their security is very strong I get text messages for every transaction. Payment process is simple and customer service is excellent. It's accepted everywhere, the app is very user friendly. I never had any issues, been using this credit card for years. Reviewed on: 23rd May 2024

Not much Nectar

The additional Nectar points for using Sainsburys Bank's Nectar Credit Card at Sainsburys have been reduced from 2 per pound spent to 0.5 per pound spent. Being charitable to them this halves rather than quarters the total Nectar points from 3 (£0.015) per pound to 1.5 (£0.075) per pound. Nectar has always underperformed Boots Advantage and this does nothing to help. Also I was once charged for currency conversion when paying a UK organisation in pounds! Reviewed on: 20th April 2023

Hands on availability

Simple the best rate better than all the rest Reviewed on: 11th April 2023

Great value

Extended my o% balance transfer deal Reviewed on: 5th April 2023

Easy credit card

Sainsbury's offers a decent 0%interest credit card. The main perk of this is adding Nectar points everytime you shop, particularly if you shop with them or fuel at certain Esso's. However, if you use their card abroad the charges that you have to pay are extortionate! Reviewed on: 28th March 2023

Great

Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

Not sure what is going on with this bank...

Applied for a credit card in which I get 10k points if I spend £400 within 2 months. Card didn't arrive after 2 weeks. Called and had to hold for 40 minutes to speak to someone. No reason given why card hadn't arrived, just told it didn't appear to have been ordered. So, now I have less time to spend the £400... not great. Then tried to apply for a savings account via their app but couldn't as my address details needed updating. Sent a message and was told I had to call them (message received over a week later by which time I had opened a savings account elsewhere). Ordered my husband a card. Received a message asking for further info. At no point does the app tell you that you have a message as there's no notifications so I just assumed there was an issue and ordered it again. Only by chance did I check my messages. Not a very good way of doing business Reviewed on: 3rd February 2023

Customer service lacking

Hard to get a hold of them but if you’re lucky enough not to need them then their credit cards have good offers. Reviewed on: 1st February 2023

very bad customer service

Last two month continue talk to sainsburry customer department and they everybody reply differently. still my credit card not start. i dont want to use credit card Reviewed on: 8th December 2022

Useless

Useless Uncaring, unhelpful, untrained, unprofessional. The worst customer experience ever. Avoid avoid avoid! Promises of call back on Monday. Nothing so far and it’s Thursday. Very much ‘computer says no’ attitude. Clearly no training as everyone says something different. Moved through 4 different departments in one call! No idea what they are doing. Complete joke of a company. Stay well away. Reviewed on: 24th November 2022

Disgraceful policy change

Almost pointless now using this credit card, with nectar points being reduced to 1 per £2 spent at Sainsbury's. Absolutely shamefully disgusting during a cost-of-living crisis. Sheisters!! They say they're focusing on "great value" in their supermarkets - bol****s! They haven't even bothered extending their value range. DON'T BOTHER! Reviewed on: 15th November 2022

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