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Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.92 (287 reviews)

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3.88

Based on 287 reviews, last reviewed 22nd Nov 2024

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

50%

21%

14%

12%

Latest highest rating:

4

Spoke to a real person Was so good I could speak to a real person very quickly Reviewed on: 22nd November 2024

Latest lowest rating:

1

Didn’t help me to return my stolen money . Didn’t help me to return my stolen money . I contacted them several times and was told that it was impossible because the fraudulent company actually ... Read more Reviewed on: 23rd September 2024

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About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

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Santander Basic Current Account reviews (287)

Ease of opening

Opened account online. Everything went totally smoothly and received all cards and pin numbers within a week. Reviewed on: 16th April 2019

Excellent Service

Easy to set up, hassle free banking. The staff were helpful, organised and very professional. Highly recommended. Thank you x Reviewed on: 16th April 2019

Great product

I have been with Santander for many years. Great friendly and helpful staff. Lots of nationwide branches. I make full use of the online banking facility...would be lost without it now! Reviewed on: 10th February 2019

Fantastic 5* service all round

Fantastic customer service from fantastic friendly staff with unbeatable knowledge. Reviewed on: 4th February 2019

Joined for £100 incentive wish I hadn't

Poor service. Account fee has kept creeping up Reviewed on: 4th February 2019

DATA PROTECTION BREACH/VILE TEXT MESSAGES

DATA PROTECTION BREACH and VILE TEXT MESSAGES FROM STAFF. Yes you read that correctly. Open a bank account and you may receive a courtesy text message when the “professional” who opens it for you decides to take your phone number off the Santander database and send you vile text messages... Don’t bother complaining though because the complaint will be ignored and the banker will still be working there despite the distress he caused you. You will get no apology just an automated letter stating that it has been dealt with. Taking advantage of vulnerable adults to satisfy his own sexual desires. That’s Chorley for you folks. Corrupt system avoid at all costs Reviewed on: 1st February 2019

Great app

Easy to access. All facilities easy to use. Never had a problem. Reviewed on: 30th January 2019

Basic account

It is what it is. A basic current account. No frills. simple and easy. Reviewed on: 8th January 2019

Excellent

Excellent service provided, always great customer service. Reviewed on: 5th January 2019

Amazing

Friendly caring kind helpful best bank I have been with Reviewed on: 29th December 2018

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