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Santander: Basic current account reviews

4.09
Based on 322 reviews, last reviewed 26th Mar 2026
1200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
20%
See only 3 star reviews
13%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Santander Curent bank account. Santander is always there for me and they give me a sense of belonging. Reviewed on: 26th March 2026
Johnathine 's avatar
Johnathine

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025
James b's avatar
James b

About this product

The Santander Basic current account is for people who’ve been turned down for another current account, have a poor credit history, or are new to the UK for work or study.

The Basic current account has a contactless debit card, basic banking facilities, mobile banking as well as no fees for using Santander cash machines abroad.

Santander Basic account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Basic current account reviews (322)

Review of the Santander, Basic current account:

Great Bank

5
I have been with them for years, always find them great, even the call centres :) Reviewed on: 22nd November 2019

Basic Current Account

3
I have had the account for 12 years and never had a problem. I like the app and can easily check my balance, make transfers instantly and view transactions. I would like it if it updated in real time. Reviewed on: 12th January 2020

Basic account so what do you expect!

4
I feel the security is really good these days, certainly been lots of improvement. With it being a basic account there's obviously no extras, but it does fine for me. Reviewed on: 11th January 2020

Fab!

5
Santander has been my bank for many years ove never had any problems.the inbranch staff in my local branch are so helpful Reviewed on: 28th December 2019

A decent, reliable bank

4
Good customer service and never had any issues with them. Reviewed on: 26th November 2019

Average bank account

3
The basic account is.... basic. No frills, no rewards It's nothing to write home about when compared to other banks' offers. Reviewed on: 25th November 2019

Simple and easy

4
It lives up to its "basic" name. Simple, easy, and nothing to worry about! Reviewed on: 23rd November 2019

Standard account

3
No issues but just basic big standard what you expect Reviewed on: 23rd November 2019

when things go wrong

4
when my wife died (i had a joint a/c) sorting out was simple Reviewed on: 23rd November 2019

Suits my needs

5
Suits my needs, no fees at all... Had for a few years and they throw lots of great deals at me i.e. low interest loans, credit cards etc so cannot fault! Reviewed on: 22nd November 2019

basic no frills service account

4
basic account avoids monthly package charges and fulfills all round basic service requirements! Reviewed on: 6th November 2019

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