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Santander: Basic current account reviews

Name: Basic current account
Rating: 4.1 (322 reviews)

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4.10

Based on 322 reviews, last reviewed 26th Mar 2026

1200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

20%

13%

11%

Latest highest rating:

5

Santander Curent bank account. Santander is always there for me and they give me a sense of belonging. Reviewed on: 26th March 2026

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025

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About this product

The Santander Basic current account is for people who’ve been turned down for another current account, have a poor credit history, or are new to the UK for work or study.

The Basic current account has a contactless debit card, basic banking facilities, mobile banking as well as no fees for using Santander cash machines abroad.

Santander Basic account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Basic current account reviews (322)

Review of the Santander, Basic current account:

Great Bank

I have been with them for years, always find them great, even the call centres :) Reviewed on: 22nd November 2019

excellent product

excellent product and the digital app is great too, especially the fraud warnings Reviewed on: 1st June 2023

Diabolical

Extremely poor service.. telephone banking is a disgrace.. Reviewed on: 19th May 2023

Amazing bank

I get satisfaction and peace of mind knowing that my money is safe with Santander. Reviewed on: 11th April 2023

Fantastic

I cannot express enough my satisfaction in santander. From being able to do everything on the cash point, deposits, cheques, transfers and they have them outside the branch which is so convenient after closing time. I have had this account now for 12 years and wont consider changing. Reviewed on: 11th April 2023

Standard but not great service

Too many branches closed and frequent issues with card Reviewed on: 11th April 2023

Good Online banking

Secure, Easy to navigate, Multitude of products all with very clear and simplistic use Reviewed on: 11th April 2023

A good bank account

I've had this bank account for over ten years. Does what it says on the tin. No problems whatsoever. Reviewed on: 10th April 2023

good bank nice branch

Very good branch in west Bridgford Nottingham very helpful knowledgeable good position easy parking. Reviewed on: 6th April 2023

A safe pair of hands

The security this bank provides is fantastic. Whenever any spending seems out of the ordinary they call and confirm it's me. The fraud and security callers ask some simple questions and my account is able to proceed with the transaction. Feels reassuring to know someone is watching and protecting my banking. Reviewed on: 6th April 2023

Short business hour

Colsed my local branch and long queue waiting at the near branch Reviewed on: 6th April 2023

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