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Santander: Everyday Current Account reviews

Name: Everyday Current Account
Rating: 3.92 (168 reviews)

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3.70

Based on 168 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

48%

26%

10%

14%

Latest highest rating:

5

Excellent banking service Santander is a excellent bank can’t fault them in anyway they keep my money safe and secure the online banking app very easy to use Reviewed on: 4th September 2025

Latest lowest rating:

1

EXISTING CUSTOMER I AM AN EXISTING ACCOUNT HOLDER AND OPENING A NEW ACCOUNT FOR A FAMILY NEED - THE IDIOTS ARE ASKING ME TO PROVE MY ADDRESS AGAIN !!!! AND DO NOT ACC... Read more Reviewed on: 5th September 2025

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About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Everyday Current Account reviews (168)

Review of the Santander, Everyday Current Account:

Abysmal Customer Service and Aggressive Staff

Unbelievably poor and rude customer service! I have banked with them for over 15 years, went into the Southampton branch today only to be spoken down to, shouted on and pushed by a supposed supervisor at the Above Bar branch. I went in with identification and a simple request to change information on my account but a rude woman interrupted my conversation with a staff member, refusing my request, arguing with me about it, raising her voice then barging past me when I refused to speak to her about it any further. She then proceeded to go to the back and audibly complain about me to a colleague while I was standing there. Extremely unprofessional behaviour and unnecessary aggression, I would never expect this behaviour from any staff there. I am closing my account and would strongly recommend anyone not to bank with them. They do not value their customers and worse still, would not pick the phone several times when I tried to submit a complaint. Reviewed on: 11th March 2023

EXISTING CUSTOMER

I AM AN EXISTING ACCOUNT HOLDER AND OPENING A NEW ACCOUNT FOR A FAMILY NEED - THE IDIOTS ARE ASKING ME TO PROVE MY ADDRESS AGAIN !!!! AND DO NOT ACCEPT SANTANDER ISSUED DOCUMENTS AS PROOF OF ADDRESS!!! STAY AWAY AT ALL COST !!!! Reviewed on: 5th September 2025

Excellent banking service

Santander is a excellent bank can’t fault them in anyway they keep my money safe and secure the online banking app very easy to use Reviewed on: 4th September 2025

Very helpful

I have had my mortgage and a few bank accounts with Santander for a good number of years. The communication and use of the app has been so easy. Recently I unfortunately fell for an online payment scam. I called Santander the following morning. 2 days later the money I had 'spent' was back in my account. Reviewed on: 28th July 2025

Unhelpfull and Heartless

We have had a joint account with Santander 13 years, it's our main bank account, never been overdrawn and always several thousand in credit, now retired we needed a debit card to facilitate cash withdrawl, went on the Santander on line banking site, no mention of debit card or how to get one, rang Santander, they told me I can't request one on line or over the phone, the conversation was that I needed to download the Santander App or visit a branch, I don't do banking on the phone, I know many do but I don't trust it, I enphasised that I can apply for a mortgage on line, I can take out Credit cards, open accounts make payments of thousands of pounds, yet I cant get a debit card for use on my own account, Santander told me I had to go to a branch, Santander continually close branches, making them further and further away for many, their actions are detrimental and discrimitary to the elderely, the disabled and those who are of limited resources and cannot drive, for us to visit a Santander Branch is a mornings outing if driving, best part of a day by public transport, for us both to go by public transport would cost around £30. I have now recied a letter of Deadlock following my complaint, stating Santander have done nothing wrong, is Santander stupid or just plain heartless and uncaring. Reviewed on: 2nd July 2025

I've used Santander for years - they're easy account...

I've used Santander for years - they're easy accounts to use with no fancy extra frills (unless you want them), and they just do what they say on the tin. The customer service is excellent and I have no complaints about them at all. Reviewed on: 12th June 2025

Excellent Santander service.

I've been with Santander for over 15 years and have been very happy with both the online and branch services. The Santander online app is excellent, allowing me to do my banking at any time of day. The High Street branch is open 6 days a week and the staff are very friendly and understanding of my needs. Excellent service all round. Reviewed on: 19th April 2025

It is okay but Santander has less offers than other...

It is okay but Santander has less offers than other banks Reviewed on: 18th April 2025

Bring back current account interest

Their app and online banking are easy to use and I can do everything I need without going to a branch or phone. I miss the 123 account which paid 3% interest on £10k I always kept my account above this and received a nice little earner plus more from payments of bills by direct debit. The Edge account is not as good. Bring back interest on current accounts. Reviewed on: 16th April 2025

Santander - service

Easy to use mobile banking app keeps everything in one place. Chat option very useful for questions. Reviewed on: 2nd April 2025

I’ve used Santander for years it’s very reliable

I’ve used Santander for years it’s very reliable Reviewed on: 2nd April 2025

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