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Santander: Everyday Current Account reviews

3.80
Based on 146 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
48%
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27%
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10%
See only 2 star reviews
1%
See only 1 star reviews
14%

Latest highest rating:

5

My trusted bank I have been with Santander for over thirty years in all that time I have never had a problem the only reason I changed to the everyday account was bec... Read more Reviewed on: 22nd October 2024
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Mike

Latest lowest rating:

1

Beyond incompetent and useless Beyond incompetent and useless Beyond incompetent and useless. No words can express the radicicolous treatment given by this bank. I would advise anyo... Read more Reviewed on: 28th January 2025
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Customer

About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Everyday Current Account reviews (146)

Review of the Santander, Everyday Current Account:

Santander, great for customer service

5
We have been customers of Santander for over ten years, this is down to the excellent customer service we have always received when calling them for any issue. The IOS app is easy to use and helps me to keep on top of my finances, the updates never cause any bug issues for me and I can easily access my accounts wherever I am. Reviewed on: 28th January 2020

Solid performing account from Santander

4
Solid performing account from Santander, been with Abbey National which became part of Santander for years. Haven’t been pushed away yet. Reviewed on: 15th April 2024

easy to use and very efficient customer service.

5
easy to use and very efficient customer service. Reviewed on: 14th April 2024

The only bank that gave me a chance to open an accou...

5
The only bank that gave me a chance to open an account without photo ID Reviewed on: 10th April 2024

The Everyday Account meets most banking needs althou...

4
The Everyday Account meets most banking needs although if I had one complaint it would be that the display in the app shows a "Balance" and a "balance inc. Pending" which causes confusion when pay appears on the balance but not on balance inc. Pending even though the payment is literally pending. It should say "Available balance" instead or "Balance including outgoing pending". Reviewed on: 27th January 2024

Thank you Santandar

5
I have banked with Santandar for several years and recently had 2 experiences with a potential scam situation where money was taken from my current account every month for a transaction I didn’t subscribe too, the fraud team were amazing ( special thanks to Imran) my concern was dealt with efficiently and spontaneously, I can’t recommend this bank enough, I cannot recommend their commitment to investigating potential frausters enough Reviewed on: 3rd January 2024

A delightful Bank.

4
Santander is a very good Banking service. They go out of their way to exceed customer satisfaction. Reviewed on: 30th July 2023

Great customer service and remote banking services

5
The phone line has good opening hours when you want to speak to staff and their automated service is efficient and easy to use. Their app is easy to use and very functional; as is their web-site. Their overdraft facility has been extended for me over recent years, as my needs have changed and my good track record for credit management is recognized. Reviewed on: 29th June 2023

They see fraud everywhere except where it is

1
This may have been the 123 Current Account at the time but that makes no difference. I have always thought of Santander as the only UK bank that has not been involved in a banking scandal in the last 15 years or so. Then they were recently fined for carrying out inadequate money laundering checks. They prevented me paying a small amount of money to an aspiring petroleum engineering student in Tanzania to enable him to take a very low cost course in his own country (after an initial request through LinkedIn for help to study in the UK), They were convinced it was fraud and after a long conversation with a teller in my branch, joined by someone else, a manager perhaps, I was told that that was the end of the matter. The next day they sent the police to my door, terrifying my wife! If my passport had not run out I could have made the payment with no problem through Moneygram at my local Post Office. The student spoke to his pastor who financed him to study at the Beijing Petroleum University and remotely after Covid. Reviewed on: 20th April 2023

Great service

5
Santander is a great bank, my monthly wage always comes in earlier than my colleagues not with Santander too which is always a bonus Reviewed on: 11th April 2023

easy account

5
so easy yo use.. the app is great Reviewed on: 11th April 2023

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