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Santander: Everyday Current Account reviews

Name: Everyday Current Account
Rating: 3.94 (146 reviews)

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3.80

Based on 146 reviews, last reviewed 28th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

48%

27%

10%

14%

Latest highest rating:

5

My trusted bank I have been with Santander for over thirty years in all that time I have never had a problem the only reason I changed to the everyday account was bec... Read more Reviewed on: 22nd October 2024

Latest lowest rating:

1

Beyond incompetent and useless Beyond incompetent and useless Beyond incompetent and useless. No words can express the radicicolous treatment given by this bank. I would advise anyo... Read more Reviewed on: 28th January 2025

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About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Everyday Current Account reviews (146)

Review of the Santander, Everyday Current Account:

Beyond incompetent and useless

Beyond incompetent and useless Beyond incompetent and useless. No words can express the radicicolous treatment given by this bank. I would advise anyone and everyone to avoid contact with this bank. Reviewed on: 28th January 2025

Faultless

Never had any issues with Santander, with any of their products. Also very easy to get in contact with too. Reviewed on: 12th March 2023

Abysmal Customer Service and Aggressive Staff

Unbelievably poor and rude customer service! I have banked with them for over 15 years, went into the Southampton branch today only to be spoken down to, shouted on and pushed by a supposed supervisor at the Above Bar branch. I went in with identification and a simple request to change information on my account but a rude woman interrupted my conversation with a staff member, refusing my request, arguing with me about it, raising her voice then barging past me when I refused to speak to her about it any further. She then proceeded to go to the back and audibly complain about me to a colleague while I was standing there. Extremely unprofessional behaviour and unnecessary aggression, I would never expect this behaviour from any staff there. I am closing my account and would strongly recommend anyone not to bank with them. They do not value their customers and worse still, would not pick the phone several times when I tried to submit a complaint. Reviewed on: 11th March 2023

Fabtander

Switched my current account from TSB to Santander recently and a great service. Much better rates and an easy switch. Would recommend. Totally Fab. Reviewed on: 9th March 2023

Crooks

Long story short - the wife and I applied successfully for everyday current account to avail £200 switch offer. Forget about switch offer, instead, accounts closed after a few days. A lousy letter, with no explanation given. Customer service won't give any reason for closure either. Crooks. Reviewed on: 28th February 2023

Good bank

Good service good faster payment services Reviewed on: 14th February 2023

Great Switch

I switched my account to Santander and everything was very easy. Communication was great and all was completed with no issues. Reviewed on: 14th February 2023

Www

Very Happy with it,...,............ Reviewed on: 9th February 2023

Everyday Current Account Review

The Everyday Current Account is user-friendly, easy and simple to use in regards to managing my money. Reviewed on: 2nd February 2023

Nice and easy

Easy to set up, easy to manage. Phone app access to everything Reviewed on: 28th January 2023

Difficulties never properly resolved

There have been repeated problems and bugs which have never been resolved and continue to be an issue, and which employees didn’t seem to understand or to be able to explain. It has made everyday transactions more difficult. Reviewed on: 17th January 2023

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