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Santander: Everyday Current Account reviews

Name: Everyday Current Account
Rating: 3.93 (163 reviews)

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3.77

Based on 163 reviews, last reviewed 19th Apr 2025

800% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

49%

26%

10%

13%

Latest highest rating:

5

Excellent Santander service. I've been with Santander for over 15 years and have been very happy with both the online and branch services. The Santander online app is excellent, ... Read more Reviewed on: 19th April 2025

Latest lowest rating:

2

It is okay but Santander has less offers than other... It is okay but Santander has less offers than other banks Reviewed on: 18th April 2025

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About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Everyday Current Account reviews (163)

Review of the Santander, Everyday Current Account:

Online banking and security excellent

I've found online banking with this account incredibly easy. Setting up and managing one-off payments, direct debits and standing orders is very quick, as was increasing my overdraft. I also like the fact that Santander will temporarily hold any suspicious (or new) large payments until they've called you to verify they're legitimate. It's an automated voice service but again it's very clear and intuitive. Reviewed on: 10th August 2015

Free current account

It does what it says and I've had no problems. Reviewed on: 10th January 2023

Account locked

Been with Santander for about 8 years and no issues, the first time I attempt to move a large amount they lock the account. I waited on hold for over 40mins and finally got through all the security checks and the reasons for my transfer only to be put on hold and eventually cut off. I started the process again and finally got through only to get to the exact same point and cut off again after nearly another hour on the call. Tried a 3rd time managed to ensure they didn't cut me off, but waited even longer on hold only to be told the account was flagged as 'Under review' and they couldn't do anything. She also couldn't tell me what that meant or what the next step was. Got told to wait 48hrs and someone might call me back. The transaction is time sensitive and if it doesn't complete on time Santander are looking at a claims request for upwards of 90k so see you in court idiots. Joke of a company. Reviewed on: 12th August 2022

Easy to use app for everything

I use the app for almost everything I want to do. And the bits the app can't do I get done on the online banking. Given 4 stars because they sometime block payments which I appreciate is a security measure but even after verifying the transaction they still return the payment to me after a few days. It would be good if they either complete the transaction after verification or return the money immediately. Reviewed on: 31st March 2022

Best customer service both in branch or on line

Has kept local branch open when other banks have not, and has even extended opening hours. Good service and advice in branch and on line account is so easy to use too. Reviewed on: 10th March 2022

Outstanding Bank

So helpful service go beyond the call of duty pleasent staff very helpful towards special needs individual polite and curious understand there customers needs very flexible bank Reviewed on: 22nd January 2022

Helpful for international students

When I first came to the U.K (London), no bank had such easy and spot on registration other than Santander. They helped with my application, their staff helped me to open my account and they had Indian staff members, wonderful people. Loved the way we connected and I was instantly interested in getting an internship there in summer 2022 and the staff member asked all my questions as it was not even part of his job. 10/10 for the staff :) Reviewed on: 20th January 2022

Good Account

Been with them for about 5 years, good current account without charges. They also offer me loans all the time Reviewed on: 12th January 2022

More than a faceless bank

I have had an account for 30 years with Santander and I can honestly say that on the few times there has been a hiccup, whether mine , theirs or a malicious one, they have sorted it out quickly and fairly, I cant ask for more than that. Reviewed on: 12th January 2022

Account has been locked not due to my error and I can't get through to them

Account has been locked not due to my error and I can't get through to them. On hold for over an hour tried a few times. No one has got time to be on the phone for that long these days when you randomly cut off your customers from using the app or login online. The app is awful and extremely dated. I'm not happy with them at all, wish I stuck with another bank. Reviewed on: 7th January 2022

Great service online and in person

I have been very impressed with Santander customer service in the many years that I have been banking with them. When I lost my card, it was easy to cancel it and request a new one. When I forgot my pin, it was easy to reset it. When I had issues with direct debits, the friendly staff resolved them quickly. Moreover, the app is easy to use and much more user friendly than competitors. Santander is my favourite bank and the one I will be sticking with for years to come. Reviewed on: 5th January 2022

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