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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1265)

Great

5
Changed to Santander from HSBC, process was easy and received my 123 cashback easily. Reviewed on: 5th February 2017

Excellent interest rates, easy to set up and make payments , cash back on dds

5
The Santander is industry leading interest rates for their current account 123. However, interest rates aside I think it's the best current account I have ever had. Website is brilliant and so easy to use. I never have any need to contact than as everything is done right first time. This and cash back on direct debits make it a top. Itch account from a trusted supplier Reviewed on: 4th February 2017

Good for some accounts but not all

4
Now that interest on this account has been cut I am not so sure it is a good account. Reviewed on: 4th February 2017

Great account, but becoming less so

4
Was very happy when I changed my current account to Santander 123. Although it is still a reasonable deal the reduction in interest paid on credit balances and increase in the monthly account fee mean that it will sooon cease to be attractive to me and I may look for an alternative which is a shame. Reviewed on: 3rd February 2017

Best current account for interest and cashback

4
I switched to Santander because of it's 3% interest rate. Unfortunately this then got cut but it is still the best available. The app is very user friendly and branch staff helpful. Reviewed on: 3rd February 2017

Can't be beaten!

4
Excellent account, although £5 charge per month, the rate of Interest at 1.5% on a current account is excellent! Customer service I have found to be reliable and efficient! Reviewed on: 3rd February 2017

Rapidly gone down hill

3
The santander used to cost £2per month to reap benefits of the account such as good rates of interest paying 3% between £3000 and £20,000 1.5% under £3000 also cash back on various household bills. Then the cost of having the account raised to £5 per month which is quite steep the benefits in terms of interest and cashback remained the same still making it reasonably competitive especially if accruing 3% interest. Now the interest rates have dropped to flat rate of 1.5% up to savings of £20,000 but the monthly fee remains at £5 so kind of unfair towards the people who have invested more into the bank lower savers have remained in the same situation. Very disappointed as gives people more reason to not remain loyal and shop around. Reviewed on: 3rd February 2017

Helpful and friendly

4
I had a problem with a direct debit and I received nothing but helpful advice and great service. Reviewed on: 3rd February 2017

Interest rates halved - is it still worth it?

3
I have been with Santander approaching 3 years. Initially I was drawn to it by its interest rate and cashback. The interest rate has been halved from this month, which is disappointing. I think they should have reduced it on a tiered basis, not just cut it so dramatically. It was one of the main reasons for taking the account, and not so long ago, the monthly fee was increased too so its costing more now and earning less. Reviewed on: 1st February 2017

Earn money for paying bills.

5
I have earned hundreds of pounds on my current account in interest and money paid to me for paying my utility bills and mortgage. I earn about £20 a month just for banking. Reviewed on: 31st January 2017

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