Smart Money People Logo

Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review

Santander 123 Current Account (discontinued) reviews (1265)

Still the best all-rounder

5
I have operated a Santander 123 Current Account for a number of years and although the interest rate was recently cut to 1.5% per month, I still believe that this is the best current account on the market. Cashback of up to 3% is paid on various household bills so long as they are paid by direct debit to the account and a charge of £5 per month is made for the running of the account. This charge will in most cases be covered by the cashback and with a balance of £20,000 the interest will amount to £300 per annum. The only requirement is that a minimum of £500 per month must be paid in from any source other than another Santander account and as it is possible for a couple to hold three of these accounts (1 Joint and 1 single account in each name) then a significant amount of income (in present day interest terms) can be generated. Online access is easy and secure and almost totally obviates the need to visit a high street branch other than for paying inphysical cash or cheques. I wholeheartedly recommend the Santander 123 Current Account Reviewed on: 9th February 2017

Decent but hefty charges are possible

4
Over all I think the account is fine but I think that Santander's card charges are extreme. I studied abroad for 10 months and was terrified to use my Santander account for fear of a massive charge backed on the end of every transaction and bank withdrawal. That being said I really like their mobile app, it makes banking on the go extremely easy. Reviewed on: 9th February 2017

Excellent Experience

5
Santander staff have always been trustworthy, polite, friendly, and helpful. As a student who commutes to university each day their offer of a 4-year UK railcard with a student account has been invaluable, and I have recommended it to many of my friends. Reviewed on: 8th February 2017

began promising, but they keep taking away

4
signed up to 123 current account because it offered so much for only £2-£3 pcm. they soon upped it to £5 pcm and reduced what benefits that you get. so for more money, i get less discount Reviewed on: 7th February 2017

Rip off

2
Santander suck you in with a great offer at a reasonable Price then within 6 months put the price up reduce the offer and expect you to be grateful disgusting Reviewed on: 7th February 2017

The only valuable bank account

5
Even with the recent introduction of a £5 fee this account still offers a reasonable return on savings Reviewed on: 7th February 2017

Was great, now the account fee has gone up though it is not so beneficial.

5
The Santander 123 account was great to begin with and we got quite a bit of cash back each month. The monthly fee has now gone up though which is quite disappointing. Reviewed on: 6th February 2017

Get paid by your bank

5
Great banking experience, excellent customer service and earning money. Reviewed on: 6th February 2017

It was great til they changed the 123 Account incentives

4
I realize good deals can't go on for ever, but the changes to the cashback/rewards on this account have been massive and offputting. Reviewed on: 6th February 2017

Great!

5
Never had any problems with it! The advisers are always happy to help! Reviewed on: 6th February 2017

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • Zero Credit Card

    from Santander 4.16 from 20 reviews
    Santander
  • Choice Current Account

    from Santander 4.06 from 18 reviews
    Santander
    View all products