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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1232 reviews)

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4.16

Based on 1,232 reviews, last reviewed 7th Feb 2025

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

I am satisfied with these conditions it is very ok .this revolut account i am very satisfied with this account Reviewed on: 7th February 2025

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1232)

Review of the Santander, 123 Current Account (discontinued):

No interest last month

Bit annoyed as I didn't get any interest last month as 2 of my direct debits cancelled themslves, leaving me with only one on the account, so lost out. Reviewed on: 18th February 2016

Simply the best

Great website, secure but easy to use and the account pays interest. Reviewed on: 10th March 2023

Poor online management & limited app functionality

I transferred from Barclays last year, tempted by their cashback offer but wish I hadn't! Logins are over fussy, app has very limited capacity compared to Barclays and there's no direct access from the app to customer services. Ironically I also have a Spanish Santander account and that's much more efficient! Will be looking to move to another bank as soon as it is feasible for me to do so. Reviewed on: 10th March 2023

Account with excellent cashback

This account gives good interest for a current account and excellent cashback on household bills when paying Direct Debit. It is quite easy to access online and customer services usually very good although at times haven't always come up to standard. Reviewed on: 10th March 2023

Good bank account

Account offers money back and particularly like the online banking app Reviewed on: 10th March 2023

First Class Bank

First class service, including good security to access your account. Great bank alerts re possible scams and how to be aware of them. Inform you of large withdrawals from your account. Special discounts on offers are available each month. Reviewed on: 10th March 2023

Very good Bank

Does the job and Up to date. Info. Has Very Good App. Reviewed on: 9th March 2023

10 years service

Having banked with Santander for 10 years, overall I have found the service to be satisfactory and moderately profitable. I have not seen an account with other banks that I feel can compare. Reviewed on: 9th March 2023

Ease of communicating with them has deteriorated over the last few years

As a long-standing customer I regret the fact that the company decided to withdraw its 'secure messaging' facility from its website. This was blamed (as was 'everything everywhere') on Covid-19. This quick and easy messaging facility was replaced by a 'chat' facility which I have found wanting to say the least. As with other 'high street' banks, the in-branch provision has also been reduced, the effect again being to make customers' lives more difficult. Reviewed on: 9th March 2023

Great bank !

I have been with Santander for over 40 years and I would never even consider changing to another bank. Santander make sure that their customers are protected from fraud and scams, alerting the customers immediately if anything looks suspicious on their account . When contacted by phone customer service are helpful and knowledgeable putting the customer at ease. A few years ago I was the victim of a scam and lost a considerable sum of money. On contacting the fraud department, I was listened to and while unfortunately Santander were unable to help me with retrieving my money back they were supportive and helpful throughout the process. In over 30 years I have never had a reason to doubt their professionalism. Reviewed on: 9th March 2023

Great bank

Great overall however disappointed with the way the boosts now work to complicated now was good whe on app with account Reviewed on: 9th March 2023

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