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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Everyday Santander User

5
I use Santander every day as my go to bank and I have for years. I have always been satisfied with them Reviewed on: 8th February 2023

Money back

4
Nice bit of money back of bills reasonable high street bank rate Reviewed on: 8th February 2023

Current account

5
I’ve had the same current account since I was 12 and I am now in my mid twenties and I would never look to change banks. They have been so helpful and the staff in stores go above and beyond Reviewed on: 8th February 2023

Never had any issues

5
Staff are always really helpful when I got to the bank, online banking is fab too Reviewed on: 1st February 2023

Great customer service and helpful branch staff.

5
The online banking works pretty seamlessly but, when I have needed to contact the bank, telephone support is usually very quick and efficient. When I need to go into the local branch, I am always met with a smile and efficient service. Reviewed on: 1st February 2023

Great customer service

4
Visited local branch to enquire about opening an additional current account. Had originally only intended to ask for some advice but the lady on site offered to help me set it up there and then which I did. All through the process I felt extremely satisfied with the explanation given and left feeling a job well done Reviewed on: 1st February 2023

Interestingly good value.

4
Great account for building the pot and cashback on your bills. Reviewed on: 1st February 2023

Quick, easy, understandable

4
A good platform/bank for everyday use Reviewed on: 1st February 2023

Decent cashback

5
Easy to use app. Website takes longer to log in. Good cashback on bills and I make a small profit each month on this. Reviewed on: 1st February 2023

Great Product

5
Easy to use, easy to understand, goog interest rate Reviewed on: 1st February 2023

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