Smart Money People Logo

Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,275 reviews, last reviewed 18th Apr 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

4

Long term Santander Account I have had Santander accounts for over 10 years now and always found them to be of good service. The only downside I have encountered is the telephon... Read more Reviewed on: 18th April 2026
Margaret Davies's avatar
Margaret Davies

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026
robert j's avatar
robert j

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review

Santander 123 Current Account (discontinued) reviews (1275)

Current account

5
I’ve had the same current account since I was 12 and I am now in my mid twenties and I would never look to change banks. They have been so helpful and the staff in stores go above and beyond Reviewed on: 8th February 2023

Never had any issues

5
Staff are always really helpful when I got to the bank, online banking is fab too Reviewed on: 1st February 2023

Great customer service and helpful branch staff.

5
The online banking works pretty seamlessly but, when I have needed to contact the bank, telephone support is usually very quick and efficient. When I need to go into the local branch, I am always met with a smile and efficient service. Reviewed on: 1st February 2023

Great customer service

4
Visited local branch to enquire about opening an additional current account. Had originally only intended to ask for some advice but the lady on site offered to help me set it up there and then which I did. All through the process I felt extremely satisfied with the explanation given and left feeling a job well done Reviewed on: 1st February 2023

Interestingly good value.

4
Great account for building the pot and cashback on your bills. Reviewed on: 1st February 2023

Quick, easy, understandable

4
A good platform/bank for everyday use Reviewed on: 1st February 2023

Decent cashback

5
Easy to use app. Website takes longer to log in. Good cashback on bills and I make a small profit each month on this. Reviewed on: 1st February 2023

Great Product

5
Easy to use, easy to understand, goog interest rate Reviewed on: 1st February 2023

No issues

4
TBH, we rarely contact Santander as things work. Possibly the app could be improved with a better search facility. Reviewed on: 1st February 2023

Fine

3
It’s fine but other banks are more attractive Reviewed on: 1st February 2023

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • Choice Current Account

    from Santander 4.23 from 22 reviews
    Santander
  • Zero Credit Card

    from Santander 4.21 from 21 reviews
    Santander
    View all products