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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Useful bank

4
I havr been with them for long time and have no complaint so far. Reviewed on: 11th April 2023

Good

4
Fairly good to bank with. It’s secure and help is at hand whenever needed. Reviewed on: 27th June 2022

Invites people into accounts with good interest rate and then in time starts to charge for the account and takes money from it monthly. Forcing one to do more admin all the time.

2
As above. I closed this account because they started to charge me for holding it, even though I opened it to get an interest on my money. Sharks. Reviewed on: 1st June 2022

Love Santander

5
Great app, has most of what I need, I can manage my finances really easy, see the balances in all my accounts - customer services are always friendly & super helpful - really happy with them as my bank Reviewed on: 4th April 2022

Easy hassle free

3
Really good hassle free bank. Good access to accounts online and through app. good customer service Reviewed on: 4th April 2022

Money back for paying with Direct Debits

5
The 1-2-3 account still proves worthwhile by rewarding it's customers with money back at the end of each month for paying for various utilities by Direct Debit. This alongside the various shopping offers (rewarding you for spending at various retailers) makes the 1-2-3 account a great product Reviewed on: 4th April 2022

A simple, secure bank

5
I've been with santander for over 25 years and have always found them easy to deal with. There are very few branches in this area however online banking is simple and the post office is an excellent substitute for paying in cheques or withdrawing cash when there are no cash machines. Recenlt I've been sending a regular payment to an overseas language teacher. Their international transfer option is simple and easy to use and offers an excellent exchange rate without any additional fees. Reviewed on: 3rd April 2022

It does what it's supposed to do

4
I find the Santander app very useful and makes transferring money between accounts or sending to other Santander account holders very easy. Reviewed on: 3rd April 2022

its great

5
Santander is everything a bank should be. They are professional, kind, and local. Everyone there is so welcoming and they really make you feel like an important person. Reviewed on: 1st April 2022

Never a Problem

5
Never had any problems with Santander. Great account with good perks. Online banking and app are easy to use. I have confidence in the safety of my money. Recommended. Reviewed on: 1st April 2022

Excellent customer service

5
Always receive excellent customer service in store or over the telephone. Reviewed on: 30th March 2022
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