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Santander: 123 Current Account (discontinued) reviews

4.15
Based on 1,265 reviews, last reviewed 26th Jan 2026
600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

I love love love online mobile banking

5
I love love love online mobile banking Reviewed on: 9th June 2024

Decent but hefty charges are possible

4
Over all I think the account is fine but I think that Santander's card charges are extreme. I studied abroad for 10 months and was terrified to use my Santander account for fear of a massive charge backed on the end of every transaction and bank withdrawal. That being said I really like their mobile app, it makes banking on the go extremely easy. Reviewed on: 9th February 2017

Excellent Experience

5
Santander staff have always been trustworthy, polite, friendly, and helpful. As a student who commutes to university each day their offer of a 4-year UK railcard with a student account has been invaluable, and I have recommended it to many of my friends. Reviewed on: 8th February 2017

began promising, but they keep taking away

4
signed up to 123 current account because it offered so much for only £2-£3 pcm. they soon upped it to £5 pcm and reduced what benefits that you get. so for more money, i get less discount Reviewed on: 7th February 2017

Rip off

2
Santander suck you in with a great offer at a reasonable Price then within 6 months put the price up reduce the offer and expect you to be grateful disgusting Reviewed on: 7th February 2017

The only valuable bank account

5
Even with the recent introduction of a £5 fee this account still offers a reasonable return on savings Reviewed on: 7th February 2017

Was great, now the account fee has gone up though it is not so beneficial.

5
The Santander 123 account was great to begin with and we got quite a bit of cash back each month. The monthly fee has now gone up though which is quite disappointing. Reviewed on: 6th February 2017

Get paid by your bank

5
Great banking experience, excellent customer service and earning money. Reviewed on: 6th February 2017

It was great til they changed the 123 Account incentives

4
I realize good deals can't go on for ever, but the changes to the cashback/rewards on this account have been massive and offputting. Reviewed on: 6th February 2017

Great!

5
Never had any problems with it! The advisers are always happy to help! Reviewed on: 6th February 2017

Great

5
Changed to Santander from HSBC, process was easy and received my 123 cashback easily. Reviewed on: 5th February 2017

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