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Santander: Business Current Account reviews

Name: Business Current Account
Rating: 2.26 (94 reviews)

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2.05

Based on 94 reviews, last reviewed 12th Dec 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

20%

10%

60%

Latest highest rating:

4

Free business banking! Free business banking! Enough said! Reviewed on: 5th February 2025

Latest lowest rating:

1

Awful bank, stick clear The selling points, terms and conditions only apply to you, they can lie, cheat, mislead, mess you about, but the selling point of their free forever ... Read more Reviewed on: 12th December 2025

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About this product

The Santander Business Current Account is designed for both start-ups and established businesses. Ideal for everyday business banking needs, the account charges a low monthly fee and has arranged overdraft options.

Finding the right bank account to manage your business's finances can be difficult with so many on the market. We collect Santander Business Current Account reviews to help you make an informed decision. Read about genuine experiences from other business owners to learn more about the account.

Find out why customers chose the Santander Business Current Account and learn more about the sign-up process. Find out what features the mobile banking app has. Read about genuine experiences with the customer service team to learn how swiftly Santander solves its customers’ concerns. All of this and more can be found in our Santander Business Current Account reviews.

If you do your business banking with Santander, share your experience with others on Smart Money People. How long have you had your Business Current Account and have you been satisfied so far? What is your favourite feature of the account and is there anything you feel could be improved? Have you encountered any issues with the account, and if so, how well did Santander resolve them? Would you recommend the account to other business owners? Whether good or bad, write an honest Santander Business Current Account review today. Together, we can help people like you make better financial decisions.

Santander Business Current Account reviews (94)

Review of the Santander, Business Current Account:

Very helpful and totally professional.

I went to the Blackburn branch this morning re a Banker's Draft. The gentleman at the desk was extremely helpful and directed me one of his colleagues. The lady was very helpful and did her best to solve my problem. In the past, I've had an odd not so good experience but today, the way I was treated and the dedication displayed by the team was sheer professionalism. Reviewed on: 21st March 2017

Dont waste your time even with the free 12months banking

Santander business banking has to be the worst bank to deal. I have a business in colwyn bay. I use the Santander bank in colwyn bay. The reason I signed up to be truely honest is the free banking period, it sounded get and easy but....... please don't waste your time, you cant use the counter service if your a business account yes that's right you have to pay a set monthly fee and 50p of every £100 after a certain amount. So after you pay the fees you dont get the privilege of using the in store desk, instead they tell you to use the cash machine if you need anything and to top in off the cash machines in Santander banks are awful, if you try put money into the machine please give yourself 20minutes of messing around feeding your notes into the machine that it keeps spitting out, oh and dont expect the staff to help you if these more than 2 people in the bank as theres only 2 counters 1 of which is usually busy with a member of staff doing something more important so naturally a queue starts forming. I usually time myself when I go in just to try make myself laugh instead of getting pis*** off at how much of a joke it is in there. The greatest thing is that even if nobody is in the bank they still wont help you as your a paying business account holder... sorry I keep saying that but it just amazes me that you can pay for an account and not get the customer service as you would if you just had a regular best account. If the cash machines was a little better the bank may just get a 2 star from me but its shocking. Most businesses have to out large amounts of cash in but when it only accepts 50 notes at a time so 500 quid your there for some time if your putting £3000 in and that's if you catch the machine on a good day. Oh but having said that most the staff there are quick to tell you that instead of putting a large amount in at once why not put 500 in every couple of days.... I also have another business which I run through natwest which are amazing. The machines are great and if your putting large money in then you simply put your money in a bag post it through a hole and boom just like magic it's in, but the best bit is that you can simply go to the desk and speak to a friendly staff member to deal with any problems. Moral of the story is I HATE Santander do not use it unless you want to pull all your hair out and die of old age waiting. Reviewed on: 28th March 2019

Beyond ridiculous

So I wanted to open a business bank account at Santander and they asked me to provide my personal account bank statement as a confirmation of my address. And business department of Santander didn't accept a personal bank account statement from Santander, because 'it is not a legitimate proof of address'! Is this a f***ing joke!!?? Next day I went to Lloyds and opened a business bank account with no issues there. Customer service is just beyond terrible at Santander, I'm switching to Lloyds as soon as I can. Reviewed on: 21st February 2019

Absolute joke

3 months still no credit cards told by the snotty little cow in the Kidderminster branch with too much make up to go to the post office to pay my cheques in because there machine is broke useless banking app shocking service spend all there efforts referring you to out sourced company’s to try and build your buisness when they are failing on every single part of what you need from a high street bank to build for the future I’m absolutely fuming these lot are a joke you have been warned ade west mids Reviewed on: 13th February 2019

Switch went wrong and nobody can help

wont allow me to access it and are returning all my direct debits and standing orders. I have made a complaint via the complaints department as nobody in customer services was able to help, but they can't either, my caseworker tells me the person he needs to speak to isnt replying to his emails or calls. What sort of organisation is this? Reviewed on: 14th January 2019

Basic but does the job

A simple no frills account. There is very little support and the extent of the account is quite basic but for me it does the job with no problems. I have used other online business banking accounts and this one is much easier to use. Reviewed on: 13th January 2019

Just use another bank.

This is honestly the worst bank I've ever dealt with, I wouldn't usually leave a review but if I can stop someone from signing up I've a least saved the the hassle for someone else. Online banking for bussiness accounts is awful, in 6 months I've been locked out for the 4th time due 2 factor authorisation, why can't you have finger print access like every other bank? It's not 2004. Now I have wait for the password in the post again. Secondly customer services just takes ages. 20minutes on the phone before you can talk to anyone. I look forward to leaving I won't be paying for the services of you bussiness account. You should be paying me to use this rubbish. Reviewed on: 30th November 2018

Great!

Good service! Always helpful! Never have any problems Reviewed on: 21st November 2018

Great Relationship

Always found Santander helpful and supportive through my business banking account. Reviewed on: 17th November 2018

Customer matters!!

Always ready and willing to help. Phone back means phone back!! Reviewed on: 8th November 2018

Not too good

I have been a customer for 14 years (and have had a few other problems during that time) and called in to sort out what I thought would be a very simple problem - out of the blue they have started sending me letters every time a basic transfer is made! To tried to go through security but some questions referred to facilities I have never used - e.g. cards. They asked me to call in again - I did with same result. After demanding to speak to complaints, complaints said that they couldn't log the complaint because security was not passed, and the only possible way was to waste time physically visiting a branch!! So catch-22 and no result. Reviewed on: 23rd October 2018

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