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Santander: Cash ISA reviews

Name: Cash ISA
Rating: 3.29 (68 reviews)

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3.02

Based on 68 reviews, last reviewed 19th Apr 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

32%

24%

12%

26%

Latest highest rating:

5

Very helpful bank teams assisted in making the decis... Very helpful bank teams assisted in making the decisions. Reviewed on: 19th April 2025

Latest lowest rating:

1

Absolutely terrible return. Absolutely terrible return. Lost £400 over 4 year period despite other competitors making a good return. Could have made £5,200 on a cash ISA. Obvio... Read more Reviewed on: 16th March 2025

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About this product

Santander have a range of ISAs with a choice of fixed rates and variable rates.

The Santander Easy Access ISA needs a minimum deposit of £500 to open the account. Santander offer a one year or two year fixed rate ISA. You can manage your account via telephone banking, branch or by online and mobile banking.

Santander cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Cash ISA reviews (68)

Review of the Santander, Cash ISA:

Family friendly flexible approach but could be smarter

I absolutely love Santander and have a number of different product with them but the account I use the most is the current 123 account. However access to it via the app it easy but could be a lot smarter. For instance, there isn't a running total for the account on the app so it's impossible to see what impact a withdrawal has had on your overall sum. This is frustrating as I've not had this issue with my Halifax app or the Natwest one. I'm sure it would be a simple fix to do for the app just to make it a bit more fit for purpose. Reviewed on: 8th September 2016

Worst investment advice ever

Cold called by Santander. Financial advisor would help me invest. Charged me £750 plus £300 a year to manage plus £150 per year for their 'hub'. Investment has lost 10% of its value in a year despite being 'low to medium risk'. Totally mis-sold. If anyone is thinking of a stocks and shares ISA with Santander then DON'T DO IT! Every month the value of my ISA goes down and down, its now even beyond their 'worst case' scenario. They are clueless!! Reviewed on: 10th July 2023

Absolute rubbish

Been with this fund for 5 years £70,000 invested - the return minus £250 - if you have any sense put your money elsewhere Reviewed on: 14th June 2023

Bes RTate

Santander had the best 1 year ISA rate this year Reviewed on: 3rd April 2023

Fuss free and easy to use

Always had competitive savings rates Reviewed on: 3rd April 2023

Great ISA rate

A great online fixed rate ISA easy to set up, staff in branch very helpful Reviewed on: 6th March 2023

Poor investment ISA performance

Since August 2021, my ISA and investment account have both consistently lost significant amounts of money, and are worth more than 20% less. Of course we know that investments can go down as well as up, but both of these have only gone down. Buyer beware. Reviewed on: 10th February 2023

Investment

Easy to deal with and explained all deals available Reviewed on: 14th October 2022

Worst investment I ever made.

Investment total has declined every single quarter since I made it. Have lost patience now, far better to leave under mattress!!!!! So angry with Santander!!!! Reviewed on: 22nd September 2022

Not empress

Couldn't open an account not impressed. I have tried a few time to open an account. So this is why I opened a Starling account. It was quick and easy to do. I would recommend it to my friends and family. Reviewed on: 24th January 2020

Not jappy

Not been too happy with this isa. I doubt it’s earning anything at all now. Reviewed on: 15th January 2018

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