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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.64 (373 reviews)

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4.69

Based on 373 reviews, last reviewed 24th Dec 2025

60% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

Great Service The Customer Service Team are very efficient, friendly and do everything they can to make things pleasant and easy. Reviewed on: 24th December 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Mortgages reviews (373)

Review of the Scottish Building Society, Mortgages:

Excellent Service a

I had an excellent service and no complaints whatsoever. Reviewed on: 20th May 2025

Mortgage Application & Arrangement review

All good - always able to speak with adviser and Society honoured an agreement despite a change in the broker, which could have cost me in terms of interest rate! Reviewed on: 16th August 2023

Pleasure to deal with

The opposite of a "computer says no" mentality that you get with banks Reviewed on: 14th August 2023

Very happy customer!

The process of remortgaging my property was straightforward and hassle free. Great service! Reviewed on: 8th August 2023

Simple process

Liaised through a independent advisor Reviewed on: 4th August 2023

Straightforward and well presented

Advisor gave a full breakdown on liabilities. Reviewed on: 3rd August 2023

Very good service

No problems from start of remortgage to completion Reviewed on: 3rd August 2023

Mortgage

Overall pleasing experience. Would recommend! Reviewed on: 3rd August 2023

Reasonably straightforward aside from a last minute hitch over the direct debit mandate

Aside from the hitch over the direct debit and a delay in settlement with the funds taking later in the afternoon to arrive, all fine Reviewed on: 2nd August 2023

Easy remortgage

Process so smooth and team very helpful Reviewed on: 28th July 2023

All good

Everything went well with remortgage Reviewed on: 27th July 2023

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