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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.63 (353 reviews)

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4.65

Based on 353 reviews, last reviewed 29th Apr 2025

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

4

Overall a good experience Speed of loan approval could be improved though I think this is symptomatic of the industry/process as a whole, not just Scottish Building Society Reviewed on: 29th April 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Scottish Building Society Mortgages reviews (353)

Review of the Scottish Building Society, Mortgages:

People

What a refreshing exoerience to be dealing with real professional people. I have had a long standing mortgage with SBS and every time I speak to them I get the feeling they are genuinely trying to do business with me and get the right outcome. Huge thanks to Peter for his patience in working through the paperwork with me. Straight talking and thorough, couldn't ask for more. Reviewed on: 19th July 2023

SBS were efficient and communicative

SBS were efficient and communicated regular on the progress of my mortgage. Whilst I was waiting for the purchase of my house to go through, the mortgage rate dropped so SBS issued another mortgage offer with a lower rate and a longer term without me having to ask. The new Mortgage Offer documents arrived promptly, quick I sign the same day and returned. All sorted within 5 days ready for completion of my house. It's easy too deal with SBS and they have a customer contact number which is based in Scotland. This too me is very important that it's in the UK and not a call centre abroad. Reviewed on: 8th February 2024

very good experiance,nice pople.

very good experiance,nice pople. i like it Reviewed on: 20th January 2024

Great customer service, staff were very friendly and...

Great customer service, staff were very friendly and helpful. Reviewed on: 8th January 2024

Great Society

I used a broker but was copied into the conversation. Very helpful and dealing with a human rather than a computer was great. They went over and above for us. Reviewed on: 5th January 2024

Overall had a good experience, however the wait time...

Overall had a good experience, however the wait time to find out if my application had been approved was too long. Think overall I was left waiting around 3 weeks Reviewed on: 5th January 2024

Later life lending

Delighted with common sense approach and flexibility, prompt and personable underwriting, hands on BDM and excellent communication throughtout process. Reviewed on: 28th December 2023

Retirement Remortgage

Most impressive service from Alex Moffat and his colleagues, professional, friendly and seamless process ,provided our remortgage on a tight timescale. Reviewed on: 5th December 2023

easy and efficient

Getting a mortgage with SBS was easy and efficient Reviewed on: 5th December 2023

Excellent from start to finish

Didn't have to speak to SBS much during the process but when I did need to they were always available and very quick to respond. Very helpful throughout the process and always happy to explore any further options I was considering. Excellent in general. Reviewed on: 5th December 2023

Seamless experience

Thank you SBS for enabling me to buy my first property! My experience dealing with SBS has always been professional, efficient and hassle free. Thanks again! Reviewed on: 24th November 2023

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