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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 2,945 reviews, last reviewed 2nd Jan 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good customer service Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026
Susan Y's avatar
Susan Y

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (2945)

Review of the Scottish Building Society, Savings:

Savings Review

4
Good personal service by friendly staff Reviewed on: 15th June 2020
Savings customer's avatar
Savings customer

Competitive, Service, Products

5
Great local service, competitive savings rates, at ease during visit, easy to understand products and options. Reviewed on: 7th November 2025

Helpful, Knowledgeable, Friendly.

5
Very informative, helpful staff at all times. Reviewed on: 7th November 2025

Professional, Friendly, Helpful

5
We went into Edinburgh branch and were seen and dealt with in a professional manner. We have had a couple of queries and the telephone conversations we had with the staff was informative and she solved our queries within minutes. Reviewed on: 7th November 2025

Friendly, Professional, Established

5
Not being able to apply online was unexpected but not really an issue. It did take me a while to find my Cheque been though. All the information was sent was clear and concise. Reviewed on: 7th November 2025

Friendly, Helpful, Service

5
Lovel the face to face rather than online, always friendly staff. Reviewed on: 7th November 2025

In branch service review

5
The only thing I can think of that would be development of the online. Reviewed on: 7th November 2025

Quick and courteous correction of my error.

5
Opened new account and I made mistake in transaction. Messaged with explanation of error and corrected, without fuss, in 24 hours. Reviewed on: 4th November 2025
Alan D's avatar
Alan D

Spoke to Lorraine re query on opening a savings acco...

5
Spoke to Lorraine re query on opening a savings account, she talked me through final stages to open account & make deposit. All done in a very friendly, patient & professional way which I really appreciated. Thank you so much. Reviewed on: 3rd November 2025
Gillian B's avatar
Gillian B

In branch service review

5
The lost letter you sent me wasn't franked and you had to go to the sorting office to collect it. Reviewed on: 31st October 2025

Reliable, Professional, Caring.

5
I posted a bank transfer was dealt with efficiently and complete complimented by the teams communication skills. Reviewed on: 31st October 2025

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