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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2945 reviews)

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4.89

Based on 2,945 reviews, last reviewed 2nd Jan 2026

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very good customer service Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (2945)

Review of the Scottish Building Society, Savings:

Savings Review

Good personal service by friendly staff Reviewed on: 15th June 2020

Straightforward, friendly, value

Straight forward to open an account. Reviewed on: 27th October 2025

Community focused, ethical, supportive

My experience with SBS has been very positive. I appreciate how they focus on serving. Reviewed on: 27th October 2025

Professional, Friendly, great staff

Always friendly staff prompt service been a customer for some years. Reviewed on: 27th October 2025

As we like

Rachel made the whole visit complete, helpful information and supportive. Reviewed on: 27th October 2025

A positive experience

I was able to speak to a member of staff I do not need to use the internet and you are friendly. Reviewed on: 27th October 2025

Excellent, Friendly, Service

Staff are on the ball regarding the delayed cash isa transfer. Reviewed on: 27th October 2025

Friendly and efficient

I am 87 I do not use the internet and I am happier speaking with people and having a branch to come too. Reviewed on: 27th October 2025

Polite Cheerful and helpful

Never likely to happen, no one will ask me for any financial advice. Reviewed on: 27th October 2025

Efficient, fair, informative

Doing investment by mail received ample time and got all the paperwork though timely. What a seamless system. Reviewed on: 27th October 2025

Traditional, straightforward, Honest

Shame there isn't more branches but the staff are always extremely helpful. Good range of products. Reviewed on: 27th October 2025

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