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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,199 reviews, last reviewed 10th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021
Donald Corbett's avatar
Donald Corbett

Knowledgeable, friendly, helpful

5
I like that the staff are friendly and know my name. No question is too much trouble, they are always helpful. Reviewed on: 10th March 2025

Safe and traditional

5
I like the traditional feel, but the online experience is clunky. Reviewed on: 10th March 2025

In branch service review

5
We have only used the building society online. The main thing we like about this place is the fact that transactions are shown in a small book where it is easy to keep track of savings, unlike others where you are sent many pieces of paper yearly which is difficult. Reviewed on: 10th March 2025

At least it's still a building society

5
Would like a branch or agent or associate organisation in the Dumfries and Galloway area after the closure of your Thornhill branch. Reviewed on: 10th March 2025

Helpful and friendly

4
Positive experience in city centre premises which are easily accessible without an appointment. Reviewed on: 7th March 2025

Professional, friendly and informative

5
Welcoming staff, friendly. Everything was explained in detail by all staff. Reviewed on: 7th March 2025

In branch service review

5
Very informative - staff very friendly and helpful. Reviewed on: 7th March 2025

Informative, exceptional, friendly

5
Great customer service, very enjoyable experience with all members of staff. All accounts explained in detail and very clear. Reviewed on: 7th March 2025

In branch service review

5
Really enjoyed my visit, all staff friendly and helpful. Calm environment. Reviewed on: 7th March 2025

Helpful, friendly, knowledgeable

5
Service is first class, just a wee bit to travel to get to the branch. Reviewed on: 7th March 2025

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