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Scottish Building Society: Savings reviews

4.89
Based on 3,123 reviews, last reviewed 19th Feb 2026
27% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Dealt with immediately and efficiently. Dealt with immediately and efficiently. Reviewed on: 19th February 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3125)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Informative, Friendly, Nice

5
Very helpful information from Natalie, she knows her stuff. Reviewed on: 22nd December 2025

Professional, Friendly and reliable.

5
All the staff are very professional. I would like to point out we have a new member at our branch "Gerad" who is particularly smart and welcoming he is a good addition to the team and very helpful. Reviewed on: 22nd December 2025

Simply the best

5
I enjoyed my visit today. Every member of the staff and the manager are so helpful and friendly and cant do enough for you. Reviewed on: 22nd December 2025

Knowledgeable, Friendly, Local

5
Loraine was very helpful with my questions. Reviewed on: 22nd December 2025

Trustworthy, Friendly, Helpful

5
Very friendly and helpful. Move into on ID requirements on website. Reviewed on: 22nd December 2025

Best in Business

5
Very happy overall with my accounts. Reviewed on: 22nd December 2025

Friendly, Helpful, Informative

5
All fine, staff with whom I spoke to are very helpful and explained everything clearly. Reviewed on: 18th December 2025

Pleasant, Informative, Competitive.

5
I've been to the branch three times and have always found the staff to be friendly and informative. I find the interest rate for this ISA and the just completed was very competitive. Reviewed on: 18th December 2025

Trustworthy, customer - focused, Excellent

5
Excellent customer service good written communication. Good customer service from call handler when phoning for information. Good products and savings rates. Reviewed on: 18th December 2025

Friendly, Helpful, Efficient

5
Easy to use by phone and speak to the staff for information. Reviewed on: 18th December 2025

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