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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,210 reviews, last reviewed 15th Mar 2026
23% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Audrey was very friendly and helpful. Audrey was very friendly and helpful. Reviewed on: 15th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3211)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

In branch service review

5
Local branch - friendly staff with knowledge of products. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Change of phone number was said quickly and I had to try 4 times before getting full number. Reviewed on: 18th September 2024
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Verified Member

Friendly, helpful, listens

5
Polite, listens, advises, informative. Reviewed on: 17th September 2024
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Verified Member

Responsive, helpful, friendly

5
I like being able to speak to helpful, real people. Competitive rates too. Reviewed on: 17th September 2024
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Verified Member

First class service

5
Staff always friendly and attentive. Reviewed on: 11th September 2024
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Verified Member

Dependable and conservative

4
New passbook did not specify the duration or interest rate of my new 2-year fixed rate ISA. This is a backwards step from previous practice. Reviewed on: 11th September 2024
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Verified Member

Easy, efficient, quick

5
Already a customer but decided to apply by post rather than in branch. Forms easily downloaded and a quick phone call answered the one question I had. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
They answer the phone very quickly and sort out any problems. Reviewed on: 11th September 2024
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Verified Member

Scottish, friendly, valued

5
Still mutual. Still offering good rates, personal service and most of all still providing passbooks!. Reviewed on: 11th September 2024
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Verified Member

Listens, helpful, thorough

5
Shirley has gone above and beyond to help me with my account issues. She kept me up-to-date with all the things that she was doing to help me, and it was not too much trouble (although it was a lot of work/information required). Reviewed on: 9th September 2024
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Verified Member

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