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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3048 reviews)

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4.89

Based on 3,048 reviews, last reviewed 22nd Jan 2026

37% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service - well done Amy was excellent and able to answer my questions immediately and to my complete satisfaction. Reviewed on: 22nd January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3048)

Review of the Scottish Building Society, Savings:

Savings Review

Good personal service by friendly staff Reviewed on: 15th June 2020

In branch service review

Kaite was very professional, Personable and efficient with my Query. Reviewed on: 14th November 2025

Couldn't be better!!

Friendly helpful staff, cant praise Loraine enough who was so king and helpful. Reviewed on: 14th November 2025

Professional, Welcoming, Clear

Courteous and friendly staff in branch who were able to offer me as a new member, an appointment the day after I first come into the branch. Most of my questions were answered immediately with a promise to follow up with other enquiries I had. Reviewed on: 14th November 2025

Friendly, Good, Value

Straight forward account opening with friendly Glasgow branch staff. Online registration easy and free of delay or difficulty. Reviewed on: 14th November 2025

Excellent customer support on telephone

Excellent customer support on telephone Reviewed on: 13th November 2025

Stocks and Shares ISA transfer to Cash ISA

Katie was very professional, personable and efficient in dealing with my enquiry Reviewed on: 10th November 2025

"First Class Customer Service" ..

Phoned the building society got through no problem. Spoke to Rachel who was very efficient friendly and helpful she answered all my queries and also agreed to post out further details of other products which I was interested in looking at. Reviewed on: 10th November 2025

Helpful, friendly, accodating

The staff were friendly and helped. I just wish there was another branch closer to me. Reviewed on: 7th November 2025

Friendly and efficient.

Very happy with the service received today. Reviewed on: 7th November 2025

Approachable, Friendly Clear

Appointment really straight forward and options explained well. Loraine very friendly. Reviewed on: 7th November 2025

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