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Scottish Building Society: Savings reviews

4.89
Based on 3,141 reviews, last reviewed 23rd Feb 2026
32% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Delightful service Patient, personable, helpful customer service. Thank you, Sophie Reviewed on: 23rd February 2026
Nigel A's avatar
Nigel A

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3143)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Good Experience.

5
Very helpful and straight forward. Reviewed on: 8th December 2025

Friendly, Polite Professional

5
People always polite, friendly helpful on the phone. Reviewed on: 8th December 2025

In branch service review

5
Very friendly experience. Staff were nice and efficient. Reviewed on: 8th December 2025

To be recommended.

5
Good experience, very efficient. Reviewed on: 8th December 2025

Everyone Helpful

5
Patience and help from the staff. Reviewed on: 8th December 2025

Good with investments.

5
All good, no issues, understanding the investors needs. Reviewed on: 8th December 2025

In branch service review

5
Being able to open and manage accounts in the centres. Reviewed on: 8th December 2025

Helpful, reliable and efficient.

5
Very approachable and knowledgeable I had 3 different transactions dealt with efficiently I visited which I had several helpful answers. Reviewed on: 8th December 2025

The best available

5
Very pleasant and efficient service as usual. Reviewed on: 8th December 2025

Efficient, helpful and competent.

5
Very happy with service. There is a local branch. Reviewed on: 8th December 2025

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