Smart Money People Logo
Go to business site
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 2,945 reviews, last reviewed 2nd Jan 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good customer service Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026
Susan Y's avatar
Susan Y

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
Verified source
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (2945)

Review of the Scottish Building Society, Savings:

Slow and Antiquated

1
Opened an online savings account and tried to deposit from my nominated account. Sent funds on Friday and by Monday afternoon there was no sign of them arriving at SBS. Spoke to someone who said I should not expect the funds to be in the account before Tuesday. How slow is this. I have asked for the account to be closed, hoping that they will not send the funds back by pony express with used notes jn an envelope carried by a little man, but with the antiquated systems and procedures it would not surprise me Reviewed on: 30th January 2023
Malcolm Chester's avatar
Malcolm Chester

In branch service review

5
Efficient staff in the branch who made it a good experience. Reviewed on: 28th November 2025

Easy, quick, efficient

5
Really easy account opening process. Reviewed on: 28th November 2025

Professional and very helpful

5
The personal, professional and friendly service. Reviewed on: 28th November 2025

Safe, reliable, welcoming

4
Branch opening hours a little limied - not everyone can do business online. The face-to-face personal interaction in local branch has always been a key plus for me. Reviewed on: 28th November 2025

Informative, considerate, courteous

5
Local, Scottish, you can get to a branch. Nice to deal with people. Reviewed on: 28th November 2025

In branch service review

5
Passbooks provided. It is good having a local branch. Reviewed on: 28th November 2025

Very friendly

5
Locally available with good advice readily given. Reviewed on: 28th November 2025

Friendly, helpful, available

5
I like the friendliness of your staff and the clarity of what is on offer. Your communication is good. I also like that you are a mutual society. Reviewed on: 28th November 2025

Friendly, accessible, competitive

5
Staff were helpful and took the time to explain the products to us. Reviewed on: 28th November 2025

Friendly and inviting

5
Please change to take more than two bags of coins at a time. Reviewed on: 28th November 2025

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Scottish Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill