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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3169 reviews)

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4.90

Based on 3,167 reviews, last reviewed 2nd Mar 2026

30% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Audrey smith was vry helpful and informative Audrey smith was vry helpful and informative Reviewed on: 2nd March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3169)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Friendly, understanding and Patient

Very personable over the counter service. Reviewed on: 8th December 2025

Great old fashioned values

I value the facility to speak with a knowledgeable person by phone. Shirley was very helpful and efficient. I think electronics ISA transfers would make life easier for the customer. Reviewed on: 8th December 2025

Helpful and professional

It would be useful to have a local branch again. Reviewed on: 8th December 2025

Meets my requirements

It would be good idea to know the exact amount to be paid when a bond matures. Reviewed on: 8th December 2025

Efficient, Friendly, Competitive

So efficient and I really like the passbook. Reviewed on: 8th December 2025

Excellent service

I am very happy with SBS Nothing to improve. Everything is very helpful and efficient. Reviewed on: 8th December 2025

Family and Friends

Friendly service with lots of information. Reviewed on: 8th December 2025

Always very good

Easy to do business with and staff helpful. Reviewed on: 8th December 2025

In branch service review

Always looked after, efficient and with a smile. Always a pleasure. Reviewed on: 8th December 2025

Great branch and people

Very good staff, Friendly service, Nice clean Space, Relaxed and trustworthy. Reviewed on: 8th December 2025

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