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Scottish Building Society: Savings reviews

4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
I like the helpfulness of the staff. Reviewed on: 16th January 2024

Scottish Building Society Branch Review

5
Good customer service. Good savings rates. Easy to deal with. Reviewed on: 15th January 2024

Scottish Building Society Branch Review

4
Straightforward and easy way to save with a decent rate of interest currently. Reviewed on: 15th January 2024

Scottish Building Society Branch Review

5
We hope that you will always be a mutual Building Society. Reviewed on: 15th January 2024

Scottish Building Society Branch Review

5
I like being able to walk in and speak to someone without making an appointment, it's great. I preferred not having to listen to an announcement first when telephoning - used to get straight through to a person. Reviewed on: 15th January 2024

Scottish Building Society Branch Review

5
I'm happy with the customer service. Reviewed on: 15th January 2024

Scottish Building Society Branch Review

5
Clear, concise communications. Efficient handling of investments and transactions. Trusted brand. Reviewed on: 8th January 2024

Scottish Building Society Branch Review

5
Love the hub in Troon! Introduce this to more towns. Reviewed on: 8th January 2024

Scottish Building Society Branch Review

5
Friendly, efficient and quick service. Reviewed on: 8th January 2024

Scottish Building Society Branch Review

4
Always able to contact by phone. Reviewed on: 5th January 2024

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