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Scottish Building Society: Savings reviews

4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
Easy to deal with. Forms are clear to complete. Staff are competent and helpful. Reviewed on: 5th January 2024

Scottish Building Society Branch Review

5
Friendliness and professionalism. Communication was excellent as are competitive rates. Reviewed on: 4th January 2024

Scottish Building Society Branch Review

5
Good locations, friendly and smiling, efficient staff. Reviewed on: 4th January 2024

Scottish Building Society Branch Review

5
Helpful staff and a Scottish business. Reviewed on: 3rd January 2024

Scottish Building Society Branch Review

4
First of all it is Scottish, local branch in town. Rates not too bad but could be better. Good staff, always pleased to help and never rush me. Reviewed on: 3rd January 2024

Scottish Building Society Branch Review

5
I like the fact that it is Scottish and not owned by another concern. I am a member and am very happy about that. Reviewed on: 3rd January 2024

Scottish Building Society Branch Review

4
Telephone answering service could be better. Reviewed on: 1st January 2024

Scottish Building Society Branch Review

5
Not every person has or uses the internet, smart phones, etc. Reviewed on: 1st January 2024

Scottish Building Society Branch Review

5
Straightforward and easy to deal with. Reviewed on: 1st January 2024

Scottish Building Society Branch Review

5
I regularly go into the Queen Street branch. Staff know me and this gives my savings greater security. I opened my new account following a conversation, I trust the staff and they look out for me. This trust has been well earned and I would like to thank the team. I left my bank because of the pressure to use automated systems. Reviewed on: 1st January 2024

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