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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Scottish Building Society Branch Review

5
Very efficient and friendly staff. Reviewed on: 7th December 2023
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Verified Member

Scottish Building Society Branch Review

5
Efficient administration and competitive rates. Reviewed on: 7th December 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Response on the phone and in branch is speedy, efficient, helpful and friendly. It is good to be able to talk to staff when needed. Reviewed on: 6th December 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I received excellent, helpful, friendly and reassuring service from the Glasgow branch at a sad, difficult time for me. Reviewed on: 5th December 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Whether dealing with Scottish Building Society staff face-to-face or by telephone, their manner, attitude and service is first class Reviewed on: 5th December 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Excellent service. It has been a long time since I have received such good service. I can't praise the staff enough. Reviewed on: 5th December 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Excellent service, good communication. I like dealing with proper passbooks/paper certificates, and Scottish Building Society is Scottish based. Reviewed on: 5th December 2023
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Verified Member

Scottish Building Society Branch Review

3
Lack of information - Bond was for 3 years yet did not hear from you with interest payments in all that time. Very slow at maturity. Reviewed on: 5th December 2023
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Verified Member

Scottish Building Society Branch Review

4
Re-open the Dalry Road premises to the public. Reviewed on: 5th December 2023
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Verified Member

Scottish Building Society Branch Review

5
Very friendly and you can ring direct. Reviewed on: 4th December 2023
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Verified Member

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