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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3169 reviews)

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4.90

Based on 3,167 reviews, last reviewed 2nd Mar 2026

30% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Audrey smith was vry helpful and informative Audrey smith was vry helpful and informative Reviewed on: 2nd March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3169)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Helpful efficient, friendly service.

Staff all very friendly. Please open for longer. Reviewed on: 8th December 2025

Professional and reliable

Prompt service, good to be able to ring and speak to a human being. Reviewed on: 8th December 2025

Friendly, professional, polished

Well informed before attending appointment. Friendly greetings. Everything well explained. Reviewed on: 8th December 2025

Approachable, competitive and accessible

Extremely well informed, friendly member of staff. Reviewed on: 8th December 2025

Very Kind

Happy, everything clearly explained. Reviewed on: 8th December 2025

Professional, Value, Trustworthy

Professional advice, delivered promptly and courteously. Reviewed on: 8th December 2025

Absolutly, Top class

I very much like being able to call into branch and speak to a human being. Can't think of any improvements. Reviewed on: 8th December 2025

Friendly, Convenient, Efficient

Ease of access - a branch we call into and recover friendly personal service. Longer branch opening times would be good. Reviewed on: 8th December 2025

1st class service , very helpfpatwith m...

1st class service , very helpful and patience with my questions Reviewed on: 8th December 2025

Pleasant , efficient, knowledgable staff.

Pleasant , efficient, knowledgable staff. Prompt action & answers to queries Reviewed on: 4th December 2025

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