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Scottish Building Society: Savings reviews

4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
I like the friendly and helpful staff at the Inverness branch, extremely customer focussed. Reviewed on: 6th November 2023

Scottish Building Society Branch Review

5
You can speak to a real person. Staff are always polite, pleasant and willing to listen. Could do with a faster turnaround when renewing accounts. Reviewed on: 6th November 2023

Scottish Building Society Branch Review

5
It has a branch in Troon, but the interest rates could be a little bit more competitive. Reviewed on: 6th November 2023

Scottish Building Society Branch Review

4
I like the personal contact on offer. Reviewed on: 6th November 2023

Scottish Building Society Branch Review

5
I like the fact that I can come into the relationship centre and deal face-to-face and also they have the same interest rates in branch as online. Reviewed on: 3rd November 2023

Scottish Building Society Branch Review

5
Local office and friendly staff who are available for advice. Reviewed on: 2nd November 2023

Scottish Building Society Branch Review

4
The savings rates, though fairly tempting, could be better. Offering a regular saver account could be good. Reviewed on: 2nd November 2023

Scottish Building Society Branch Review

5
I like the fact that I can speak to a human being when needed. I find all business is done very efficiently. Couldn't be better. Reviewed on: 2nd November 2023

Scottish Building Society Branch Review

5
Makes a pleasant change from a bank. Savings and bond information is clear and I am satisfied with the way it is. I am not able to vote on your leadership members, I don't know them. Reviewed on: 2nd November 2023

Scottish Building Society Branch Review

5
Staff are excellent at the Inverness branch. Reviewed on: 31st October 2023

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