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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Scottish Building Society Branch Review

5
Great staff - smooth transaction. Wonderful place to do business, and I love my passbook. Reviewed on: 31st October 2023
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Verified Member

Scottish Building Society Branch Review

5
Jake was excellent and completed the opening of my new account very quickly, he was also very thorough. First class. Thank you. Reviewed on: 31st October 2023
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Verified Member

Scottish Building Society Branch Review

5
I was helped when asked, no fuss service. Good to be able to call in when necessary. Reviewed on: 30th October 2023
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Verified Member

Scottish Building Society Branch Review

5
They are always friendly and helpful as well as efficient. Reviewed on: 30th October 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Well the telephone service is great but there aren't enough branches. The online service is hard to access. Reviewed on: 30th October 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
May I point out the importance of front-of-office staff, their courtesy and efficiency was great when I called in person at your Inverness office. You staff member, Shirley, exuded those qualities. Thank you. Reviewed on: 30th October 2023
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Verified Member

Scottish Building Society Branch Review

5
It's a mutual. Staff are pleasant and helpful. Reviewed on: 30th October 2023
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Verified Member

Scottish Building Society Branch Review

5
There is a local office in Troon with friendly and courteous staff and excellent service. Reviewed on: 30th October 2023
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Verified Member

Scottish Building Society Branch Review

5
The staff are very pleasant and helpful and I'm kept informed of new products. Reviewed on: 30th October 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
The staff at our Aberdeen office are very polite, friendly and act in a professional way. Reviewed on: 30th October 2023
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Verified Member

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