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Scottish Building Society: Savings reviews

4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
Good staff, good location, but rates not as good as others. Reviewed on: 4th August 2023

Scottish Building Society Branch Review

5
Efficient, courteous and helpful staff. Reliable with correspondence and enclosing a replied, paid envelope. Reviewed on: 2nd August 2023

Scottish Building Society Branch Review

5
You could have more staff in the Society. Reviewed on: 2nd August 2023

Scottish Building Society Branch Review

5
High interest rates and it's easy to set-up new bonds. Reviewed on: 2nd August 2023

Scottish Building Society Branch Review

5
Friendly staff. Opening times could be better, 3pm closing is too early and there is no Saturday opening. Reviewed on: 2nd August 2023

Scottish Building Society Branch Review

5
Excellent speed when answering phone calls and they are always friendly, professional and helpful staff responding. Reviewed on: 2nd August 2023

Scottish Building Society Branch Review

5
Would be easier if all correspondence was online. Reviewed on: 2nd August 2023

Scottish Building Society Branch Review

5
Efficient service via telephone and post. Option to open account by post. Good interest rates - competitive at the present time). Reviewed on: 2nd August 2023

Scottish Building Society Branch Review

5
Easy to talk to somebody and everything was explained and was easy to understand. You do what you say you are going to do. Reviewed on: 2nd August 2023

Scottish Building Society Branch Review

4
I like that they keep investments simple and straightforward. Your current rate of interest for your one year cash ISA (214) is low compared with others, e.g. Coventry BS and Leeds BS. Reviewed on: 1st August 2023

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