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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3174 reviews)

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4.89

Based on 3,172 reviews, last reviewed 3rd Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I visited the Glasgow branch earlier today, staff we... I visited the Glasgow branch earlier today, staff were extremely welcoming and helpful. Reviewed on: 3rd March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3174)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Easy, quick, efficient

Really easy account opening process. Reviewed on: 28th November 2025

Professional and very helpful

The personal, professional and friendly service. Reviewed on: 28th November 2025

Safe, reliable, welcoming

Branch opening hours a little limied - not everyone can do business online. The face-to-face personal interaction in local branch has always been a key plus for me. Reviewed on: 28th November 2025

Informative, considerate, courteous

Local, Scottish, you can get to a branch. Nice to deal with people. Reviewed on: 28th November 2025

In branch service review

Passbooks provided. It is good having a local branch. Reviewed on: 28th November 2025

Very friendly

Locally available with good advice readily given. Reviewed on: 28th November 2025

Friendly, helpful, available

I like the friendliness of your staff and the clarity of what is on offer. Your communication is good. I also like that you are a mutual society. Reviewed on: 28th November 2025

Friendly, accessible, competitive

Staff were helpful and took the time to explain the products to us. Reviewed on: 28th November 2025

Friendly and inviting

Please change to take more than two bags of coins at a time. Reviewed on: 28th November 2025

We'll remain customers

Polite, courteous service. No queues. Reviewed on: 28th November 2025

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