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Scottish Building Society: Savings reviews

4.89
Based on 3,169 reviews, last reviewed 2nd Mar 2026
28% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Scottish Building Society I opened a Regular Saver and paid into it last month. I went back this month and Gerard the cashier remembered me from last time and greeted me with a... Read more Reviewed on: 2nd March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3169)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

In branch service review

5
Not possible to improve on perfection. Reviewed on: 24th November 2025

Very good service

5
Very helpful staff and good service overall. Reviewed on: 24th November 2025

Archaic, Useful

2
Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

Listend, Helpful, Sincere

5
Easy to contact, Staff very helpful. Reviewed on: 24th November 2025

Professional, Efficient, friendly

5
My query was handled quickly and in a professional and friendly way. Reviewed on: 24th November 2025

Friendly, efficient, caring

5
Very friendly, efficient customer experience as always. Very handy to have a local branch, long may it continue. Reviewed on: 24th November 2025

Quick, easy, efficient.

5
Natalie was very efficient and helped he my account sorted - very happy. Reviewed on: 24th November 2025

In branch service review

5
Natalie was very helpful, very pleased with the service. Reviewed on: 24th November 2025

Excellent, customer, service

5
Absolutely splendid service from Natalie - Second to none. Reviewed on: 24th November 2025

What we wanted

5
The human touch nothing to improve. Reviewed on: 24th November 2025

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