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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,272 reviews, last reviewed 27th Mar 2026
10% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Quick, helpful and friendly customer service Needed to reset a password etc online and was having difficulty; Audrey Smith was very helpful and sorted it out for me. It's good that SBS still has ... Read more Reviewed on: 27th March 2026
Benn's avatar
Benn

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3274)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Scottish Building Society Branch Review

5
Always good service with a smile and all very helpful. Reviewed on: 31st July 2022
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Verified Member

Scottish Building Society Branch Review

5
Friendly staff, helpful and pleasant, enjoy going into Glasgow branch. Reviewed on: 31st July 2022
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Verified Member

Scottish Building Society Branch Review

5
Friendly and helpful counter staff, face to face contact in branch. Reviewed on: 31st July 2022
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Verified Member

Scottish Building Society Branch Review

5
Pleasant, easy to deal with, Renna Bell is very helpful. Reviewed on: 31st July 2022
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Verified Member

Scottish Building Society Branch Review

4
I was recommended by a friend and I am very impressed so far. Reviewed on: 31st July 2022
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Verified Member

Scottish Building Society Branch Review

5
Friendly, personal service but interest rates should be higher. Reviewed on: 27th July 2022
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Excellent customer service, particularly from Loraine in the Glasgow branch! Knowledgable and helpful, going above and beyond to provide great advice every time we visit. A lovely lady and a true asset to the Scottish Building Society. Reviewed on: 26th July 2022
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Verified Member

Scottish Building Society Branch Review

5
I walked past the Aberdeen Branch not knowing it had returned - lovely office, excellent member of staff & friendly, efficient and no pressure to go digital!! Reviewed on: 25th July 2022
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Verified Member

Scottish Building Society Branch Review

5
Prompt, face-to-face, friendly customer service, dealt with efficiently. Reviewed on: 22nd July 2022
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Verified Member

Scottish Building Society Branch Review

4
It is Scottish, disappointed in falling interest rates of my loyalty cash ISA. Reviewed on: 18th July 2022
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Verified Member

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