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Scottish Building Society: Savings reviews

4.89
Based on 3,169 reviews, last reviewed 2nd Mar 2026
28% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Scottish Building Society I opened a Regular Saver and paid into it last month. I went back this month and Gerard the cashier remembered me from last time and greeted me with a... Read more Reviewed on: 2nd March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3169)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Friendly, Local, Scottish

5
Always very happy with the service. Really appreciate the friendly personal aspect. Reviewed on: 14th November 2025

In branch service review

5
Kaite was very professional, Personable and efficient with my Query. Reviewed on: 14th November 2025

Couldn't be better!!

5
Friendly helpful staff, cant praise Loraine enough who was so king and helpful. Reviewed on: 14th November 2025

Professional, Welcoming, Clear

5
Courteous and friendly staff in branch who were able to offer me as a new member, an appointment the day after I first come into the branch. Most of my questions were answered immediately with a promise to follow up with other enquiries I had. Reviewed on: 14th November 2025

Friendly, Good, Value

5
Straight forward account opening with friendly Glasgow branch staff. Online registration easy and free of delay or difficulty. Reviewed on: 14th November 2025

Excellent customer support on telephone

5
Excellent customer support on telephone Reviewed on: 13th November 2025

Stocks and Shares ISA transfer to Cash ISA

5
Katie was very professional, personable and efficient in dealing with my enquiry Reviewed on: 10th November 2025

"First Class Customer Service" ..

5
Phoned the building society got through no problem. Spoke to Rachel who was very efficient friendly and helpful she answered all my queries and also agreed to post out further details of other products which I was interested in looking at. Reviewed on: 10th November 2025

Helpful, friendly, accodating

5
The staff were friendly and helped. I just wish there was another branch closer to me. Reviewed on: 7th November 2025

Friendly and efficient.

5
Very happy with the service received today. Reviewed on: 7th November 2025

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