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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,279 reviews, last reviewed 27th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy to deal with at the busiest time of year b... Very easy to deal with at the busiest time of year but the staff could not have been more helpful Reviewed on: 27th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3279)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Glasgow branch review

5
All good, Aberdeen branch staff went the extra mile, even when office was closed. Great service Reviewed on: 13th June 2021
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Glasgow branch customer

Galashiels branch review

5
On my first visit I had to register P.G.A on my Dad's account. I was always treated respectfully an even lots of advicel Great tema at the Galashiels branch Reviewed on: 11th June 2021
Galashiels branch customer's avatar
Galashiels branch customer

Inverness branch review

5
The fantastic personal service I have received from Avril, 10 star! Your produtcs bhave remarkable in terms of rates in the current climate. Reviewed on: 28th May 2021
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Inverness branch customer

Glasgow branch review

4
Very courteous and infrormative of what I dealt with Reviewed on: 21st May 2021
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Glasgow branch customer

Glasgow branch review

5
Branch based account with passbook, prompt friendly and helpful service Reviewed on: 18th May 2021
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Glasgow branch customer

INVERNESS BRANCH

5
The branch has always been VERY helpful. I am always greeted with a smile and friendly face. Requests are carried out very quickly, and now that much has to be done by post I find correspondence returned to me very quickly, usually the next day. Reviewed on: 15th May 2021
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j nethercott

EXCELLENT BANKING SERVICE

5
Great local banking service with first class customer service and very competitive savings rates. First class. Reviewed on: 11th May 2021
Alasdair Malcolm's avatar
Alasdair Malcolm

Edinburgh branch review

4
Access by telephone, pleasant staff and regular saver improved interest rates Reviewed on: 6th May 2021
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Edinburgh branch customer

Proper service, consistently

5
I've been a member of Scottish Building Society for a number of years now. For long enough, I didn't have money to spare and now that I have some, I'm pleased to place it with Scottish Building Society. Like many places, rates aren't great right now but the service has been wonderful the whole time I have been with them. They're big enough to be impressive but not too big to have the human touch and to adopt a common sense approach where it differs from the rules. Anytime I have had an issue, it has been resolved without the need to make it more than that. Last year, during the early stages of Covid-19, I was living away from home and the support and assistance I received from Scottish Building Society staff to deal with my accounts without access to my passbooks was exceptional, although now I've said that, my experience is that it is NORMAL for Scottish Building Society to be exceptional. It's difficult to know who to trust these days but Scottish Building Society has my trust and my loyalty. Some of those who have contributed to this are Claire Swanson, Kath Brown, Carol Gibson, Audrey Smith and Lynn Gordon. Thank-you to everyone who contributes to the wonderful organisation that is Scottish Building Society. Reviewed on: 4th May 2021
SouthernScot's avatar
SouthernScot

interest rates

5
It is only about interest rates if you are a saver at least you let everyone in not like some, who are prejudiced in favour of locals. Reviewed on: 4th May 2021
Peter Johnstone's avatar
Peter Johnstone

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