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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,279 reviews, last reviewed 27th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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Latest highest rating:

5

Very easy to deal with at the busiest time of year b... Very easy to deal with at the busiest time of year but the staff could not have been more helpful Reviewed on: 27th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3279)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Stuck in the 19th century

3
I applied for a monthly savings account but because I did not send up enough ID documents, they cannot open an account. I will now send up further ID but what a faff. The staff on the phone were very pleasant and rang me back as promised BUT the Scottish Building Society must move into the 21st century and do electronic checks. I have accounts with lots of small building societies, Loughborough, Principality, Buckinghamshire and Cambridge to mention a few. They all confirmed my ID by electronic checks. Why can't SBS? Reviewed on: 21st December 2020
paul holtham's avatar
paul holtham

Savings review

5
Straightforward application proces, rising interest rates would be welcomed, UK based Reviewed on: 19th December 2020
Savings customer's avatar
Savings customer

Glasgow branch review

5
Good range of products at competitive rates, convenience of branch location and also passbooks! Everything I like in a building society Reviewed on: 18th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Glasgow branch review

5
Form got posted out quickly. Branch service was good. Interest rate OK Reviewed on: 17th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Galashiels branch review

5
Your adviser was very helpful in telling me that 1% 1 year bond had been withdrawn but if I sent application in immediately it would be honored Reviewed on: 15th December 2020
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

5
Were very helpful on phone and giving information re: 2 year fixed rate bond Reviewed on: 14th December 2020
Galashiels branch customer's avatar
Galashiels branch customer

Glasgow branch review

5
Easy to open an account with. Telephone answered promptly with friendly staff. Postal correspondence dealt with efficiently Reviewed on: 10th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Glasgow branch review

5
Very friendly and clear explanation and polite. It's Scottish Reviewed on: 9th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Glasgow branch review

5
Presentation 20/10. Service on the phone. Need to advertise more often - I only found you by chance reading rates in Telegraph. Rates have been lowered unfortunately Reviewed on: 8th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Galashiels branch review

5
Can speak to someone in branch by phone if you have any problems / queries - not stuck in automated queue like other banks. Reviewed on: 7th December 2020
Galashiels branch customer's avatar
Galashiels branch customer

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