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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,178 reviews, last reviewed 4th Mar 2026
26% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Excellent Customer Service There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a s... Read more Reviewed on: 4th March 2026
RH's avatar
RH

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3180)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

In branch service review

5
Competent and knowledgeable staff. Reviewed on: 17th October 2025

Happy to deal with

5
Everything was well explained we have had no issues. Staff all friendly and welcoming. Reviewed on: 17th October 2025

Welcoming, Eye catching, informative

5
I was greeted really quickly with a friendly smile. I love all the savings account options they had available. Reviewed on: 17th October 2025

Honest, reliable, trustworthy

5
Passbook update following transfer to regular saver account. Reviewed on: 17th October 2025

In branch service review

5
Fantastic information about the new savins account Friendly, helpful staff all needs met. Reviewed on: 17th October 2025

Friendly, Welcoming, informative

5
Loraine was a great helpful with my bank transfer. It was loverly to have a chat and get to know the staff at my local branch. Reviewed on: 17th October 2025

Professional, efficient, helpful

5
The staff do what you are asking them to do. It is carried out efficiently and in a professional but friendly manner. There is no time wasting. Very pleased with SBS. Reviewed on: 17th October 2025

Friendly, Helpful, Professional

5
The staff members were polite and professional the branch environment was calm and welcoming. I got clear explanation about the regular savings options that I opted for. Reviewed on: 17th October 2025

Friendly, informative, excellent

5
Excellent service very informative and friendly. Reviewed on: 17th October 2025

Friendly , quick, efficient

5
Haven't been in the branch very often but always greeted with friendly and helpful staff. Reviewed on: 17th October 2025

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